Job Description

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are:

At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We're a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You'll Play:

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails...This position is responsible for the direct supervision of all QMAPs at the Hilltop Senior Living Communities as well as the general medication oversight for facility's program. This position also acts as a Care Specialist/QMAP when needed and participates in medication administration.



ESSENTIAL DUTIES AND RESPONSIBILITIES


1. Demonstrate ethical and professional behavior that aligns with the values of the Hilltop's Senior Living Communities, including Service 1, how we treat each other, and Service 2, how we treat the residents. Service 1 and Service 2 are demonstrated by setting boundaries, being predictable, consistent, kind, and transparent.


2. Conducts oneself as a leader by taking ownership of the program, quality of care, commitment to the betterment and growth of the SLC by offering solutions, developing processes, promoting communication with others, supporting communication from staff to management, prioritizing tasks, actively participating in problem resolution, creating opportunities to support the growth in subordinate staff by enlisting their input, and identifying strengths and weaknesses in subordinate staff while addressing staff behaviors when needed.


3. Troubleshoots situations that may arise and utilizes appropriate resources when necessary.


4. Maintains adequate staffing at all times based on residents, work, and activity loads in collaboration with fellow supervisors. These duties include scheduling staff, hiring new staff, and making recommendations regarding promotions, transfers, plans of corrective actions, and employment terminations.


5. Monitors and processes staff timesheets for accuracy and overtime usage.


6. Trains staff in all aspects of medication management by following the training and orientation plan and by using all available resources as necessary. .



7. Partner with leadership to assure quality and continuity with process throughout programs. Verifies applicable documentation is completed accurately and within the designated time frame.


8. May be required to perform any of the Care Specialist and/or QMAP staff duties, including in Memory Care.


9. Participate and contribute data to Quality Assurance groups as assigned.


10. Holds staff accountable to meet highest quality of service by monitoring variance reports and providing the resulting feedback, training, and intervention.


11. Creates and conducts performance conversations and documents for each staff member in accordance with the department policy. Identifies areas in need of improvement.


12. Conducts any disciplinary action needed under the guidance of the Medication Office Coordinator and provides appropriate documentation.


13. Assist in directing emergency situation and making decisions which are in the best interest of the residents and employees.

More Specifically, In This Role We Request:

This position requires some specific skills that we hope you can bring.



EDUCATION & EXPERIENCE


High School Diploma or General Education Degree (GED), plus two years of supervisory experience or equivalent combination of education and experience. Minimum 18 years of age required.



CERTIFICATES, LICENSES & REGISTRATIONS


Valid Colorado Driver's License (required) Qualified Medication Administration Personnel (QMAP) Certification (required) CPR Certificate/First Aid Certificate (preferred) De-Escalation Training (preferred) Hilltop's Transportation Certification (preferred)

Now Tell Us About You:

Here's your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 01/07/2026.

Before you join the Hilltopper Community:

Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.



CLEARANCES & HEALTH REQUIREMENTS



The following background checks are conducted by Hilltop Community Resources:


Hilltop Criminal Background Check Sex Offender Registry Driving Record Department of Regulatory Affairs (DORA) License in good standing Colorado Adult Protective Services Background Check (CAPS) Department of Health and Human Services Office of Inspector General (OIG) Exclusion List Tuberculosis (Tb) Skin Test N95 Mask Fit Test Influenza Vaccination Any other required vaccination




Perks and Benefits to Sweeten the Pot:


Competitive Pay and Benefits + The starting wage range for this role is $20.00 to $21.00 per hour. + Check out our full benefits package here: https://hilltoppers.htop.org/wp-content/uploads/sites/107/2025/07/Copy-of-Benefit-Guide-FINAL-DRAFT-Updated_7.8.25-Compressed.pdf
Part-time and full-time schedules that can fit your needs. + The schedule for this specific position is full-time schedule of Friday-Saturday 5:45am-2:15pm and Sunday-Monday 1:45pm-10:15pm. This schedule is 32 working hours but paid for 40 hours. + Professional and personal development opportunities for all employees + A supportive and inclusive work environment
+ Meaningful work that makes a positive impact in the community and lives of others

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Education

PreferredHigh School or better in Other
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Licenses & Certifications

RequiredDriver License QMAP

PreferredCrisis Prevention Trng CPR/First Aid

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.