Possession of a High School Diploma, GED, or proof of High School Equivalency.
Knowledge of medical terminology, procedures, and diagnosis
Knowledge of general administrative and clerical procedures.
Working knowledge of health care insurance preferred.
Computer skills including ability to use word, email, spreadsheets, medical office management system applications, and other programs as required.
Ability to walk, bend, kneel, stoop, and lift up to 30 pounds.
Ability to establish and maintain effective working relationships with co-workers and the public.
Multi-tasking, flexibility, telephone calls, customer service, time management, organization, attention to detail, and professionalism.
DESCRIPTION OF JOB: The essential duties and responsibilities include, but are not limited to, the following.
Welcomes patients professionally both in person or over the phone
Answers questions or refers to appropriate department
Experience working with insurances and billing.
Utilizes a computer, scanner, copier, fax machine, credit card machine, and other equipment
Registers patients according to established protocols.
Maintains and manages patient records by obtaining, recording and updating personal, insurance and financial information..
Collects co-pays and payments.
Receives phone calls and directs them to the appropriate recipients. Responds to phone calls, messages, and emails in a timely manner.
Provides information to patients and staff in person and by phone.
Schedules patient appointments
Verifies patient\xe2\x80\x99s insurance coverage and answers patients\xe2\x80\x99 billing questions
Enters, updates, and or retrieves information utilizing automated systems.
Maintains strict confidentiality
Processes birth and death certificates
Assists with scheduling and paperwork for car seats, CPR, Environmental services (food permits, sewage permits) and other services provided at the Health Department.
Other duties as assigned
RCHD is EOE. Job Type: Full-time Pay: From $15.00 per hour Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Retirement plan
Vision insurance
Healthcare setting:
Clinic
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
Health insurance
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