Job Description

About Us

X-Ray Associates of New Mexico (XRANM) has been serving our community with compassionate and high-quality patient care for over 70 years. We are looking for a detail-oriented and motivated Medical Records Scheduler to join our team and support our imaging clinics. If you enjoy administrative work, supporting clinical teams, and helping patients, this may be the right opportunity for you!

Position Summary

The Medical Records Scheduler is responsible for monitoring daily imaging schedules, processing medical record requests, and preparing patient records for appointments. This role plays a key part in ensuring accurate, confidential, and timely flow of medical information within our facilities and to outside providers.

Key Responsibilities

Monitor daily imaging schedules and appointment queues Process incoming requests via fax, phone, and electronic communication Prepare and send imaging records as requested Answer incoming phone calls and assist patients and medical facilities with imaging requests Retrieve, review, and update patient information accurately Ensure compliance with HIPAA and patient confidentiality policies

Qualifications

High school diploma or equivalent required Ability to navigate Windows-based computer systems Strong communication and customer service skills Ability to manage multiple requests and stay organized Ability to work in a fast-paced medical environment Experience with multi-line phone systems preferred, but not required

Skills & Attributes

Excellent attention to detail and accuracy Polite, professional communication with patients and healthcare partners Ability to research and locate medical information efficiently Dependable, positive attitude, and team-focused mindset
Job Type: Full-time

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance
Work Location: In person