Job Description

Front Desk / Medical Office Receptionist

Privately Owned Specialty Medical Practice Ocular Surface Disease Focus

If you do not have experience in medical office reception or billing, please DO NOT apply.

We're looking for a

Front Desk Operations Specialist

who is ready to work

smarter, not harder

in a

non-corporate, privately owned medical practice.

Join our small but growing team of professionals who take pride in providing excellent care, seamless operations, and exceptional patient satisfaction.

About Us:

We're a

unique, one-doctor Ocular Surface Disease practice

known for our quality of work, efficiency, and organized approach. We maintain a positive environment for both our staff and patients, so if you're tired of dealing with constant complaints and negativity, this is the place for you.

Responsibilities:

Greet and assist patients and visitors; handle check-in and check-out processes with professionalism and warmth. Verify and enter patient demographics accurately. Obtain and confirm insurance authorizations and pre-certifications. Complete and manage prior authorizations for services and treatments in a timely manner. Handle patient payments confidently, including collecting copayments and service fees, and reconciling daily reports and deposits for accuracy. Schedule appointments and manage patient communications (phone, email, and EHR). Handle medical record requests and ensure proper documentation. Support office operations with clerical and administrative duties, including chart preparation and data entry. Conduct monthly inventory checks. Maintain basic knowledge of our products and services.

What We're Looking For:

Prior

medical office or billing experience is required.

Excellent communication and organizational skills. A self-motivated, reliable team player with strong attention to detail. Someone who learns quickly, adapts easily, and solves problems with initiative. A positive, professional attitude and commitment to excellent patient care.

Comfortable discussing and collecting payments from patients

and handling sensitive financial interactions with professionalism.
If you prefer to spend the day scrolling on your phone, this role isn't for you.
But if you're motivated by challenges, eager to learn, and ready to grow with a passionate team ,

you'll thrive here.

Why Join Us:

Privately owned practice (no corporate red tape). Supportive, efficient, and upbeat team culture. Opportunity to grow with a practice that values innovation, integrity, and teamwork.

Apply today and take the next step in your career with a practice that's as invested in your growth as you are in ours.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

401(k) Employee discount Health insurance On-the-job training Opportunities for advancement Paid time off Paid training Professional development assistance Uniform allowance
Experience:

Front desk: 1 year (Required)
Language:

English (Required)
Shift availability:

Day Shift (Required)
Ability to Commute:

West Bloomfield Township, MI 48322 (Required)
Ability to Relocate:

West Bloomfield Township, MI 48322: Relocate before starting work (Required)
Work Location: In person