Job Description

We're Hiring a Medical Receptionist at PrimeCare of Southeastern Ohio, Inc.!

PrimeCare of Southeastern Ohio, Inc. is seeking a compassionate, organized, and professional

Medical Receptionist

to join our growing team. PrimeCare is a well-established medical practice specializing in Family Practice, Pediatrics, and Internal Medicine. We pride ourselves on delivering exceptional patient care, and we are looking for a team player who shares our passion for making a positive difference in the lives of our patients.


If you are a dedicated individual with strong customer service skills, excellent organizational abilities, and a desire to contribute to a healthcare environment, this could be the perfect opportunity for you!

Why PrimeCare is the Right Choice for You:

Competitive wages and benefits:

Including a yearly cost of living increase, 401K match, Health Reimbursement Account contributions, and a free life insurance policy.

Work-life balance:

Enjoy a predictable work schedule with no on-call, night shifts, or weekends.

Supportive team:

Work with a compassionate group of professionals dedicated to delivering exceptional care to the community.

Key Responsibilities:

As a Medical Receptionist at PrimeCare, you will be the first point of contact for our patients, helping to create a welcoming and efficient experience for all. Your duties will include:

Greeting patients and visitors:

Providing a warm and professional welcome as patients arrive at the practice.

Appointment scheduling:

Scheduling patient appointments and ensuring efficient time management for providers and patients.

Patient check-in and check-out:

Verifying patient information, collecting insurance details, processing payments, and confirming upcoming appointments.

Managing phone calls:

Answering incoming calls, addressing patient inquiries, scheduling appointments, and routing calls to the appropriate team members.

Medical records management:

Maintaining patient records, ensuring they are up to date, and ensuring proper documentation in compliance with HIPAA regulations.

Facilitating communication:

Serving as a liaison between patients, providers, and other staff members to ensure timely communication and coordination of care.

Administrative support:

Assisting with clerical tasks, including data entry, filing, faxing, and managing office supplies.

Patient education:

Providing patients with information about office policies, procedures, and patient care resources.

Medical Receptionist Skills & Qualifications:

Strong organizational skills

and attention to detail to manage multiple tasks efficiently.

Excellent communication skills

, both verbal and written, to interact effectively with patients and healthcare professionals.

Customer service expertise

, with the ability to maintain a professional and positive attitude in all interactions.

Time management

skills to balance a busy schedule while providing excellent patient care.

Knowledge of office software

, including word processing and scheduling programs.

Professionalism and quality focus

in all aspects of patient interactions and administrative duties.

Flexibility and multitasking

to adapt to a dynamic environment while maintaining a high level of service.

Requirements:

High school diploma or equivalent required. Prior experience in a medical office or healthcare setting is a plus, but not required. Familiarity with electronic medical records (EMR) systems preferred. Knowledge of EPIC is a plus! Ability to work in a fast-paced, patient-focused environment.

At PrimeCare, we are committed to providing the highest quality of care to our patients and creating a supportive and rewarding environment for our team members. If you are passionate about making a difference in the lives of patients and have the skills we're looking for, we want to hear from you!

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift * Monday to Friday