Job Description

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring smooth operations within the medical office, contributing to a positive patient experience.

Duties

Greet patients and visitors warmly as they arrive at the office. Manage medical scheduling, including appointment bookings, cancellations, and confirmations. Handle medical collections and insurance verification, including Medicaid processes. Maintain accurate patient records using electronic health record systems such as Veradigm/ Allscripts, Assist with administrative support tasks, including filing, data entry, and managing office supplies. Coordinate communication between patients and healthcare providers to facilitate effective care. Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times.

Skills

Proficiency in medical scheduling software and electronic health record systems. Knowledge of medical collections processes and familiarity with Insurance. guidelines. Strong organizational skills with attention to detail in managing patient records and appointments. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Previous experience in a hospital or medical office setting is preferred but not required. Ability to multitask in a fast-paced environment while maintaining professionalism.
Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

401(k) matching Free flu shots On-the-job training Opportunities for advancement Paid orientation Paid sick time Paid time off Paid training
Experience:

Medical Office: 1 year (Required)
Ability to Commute:

Southport, NC 28461 (Required)
Ability to Relocate:

Southport, NC 28461: Relocate before starting work (Preferred)
Work Location: In person