Job Description

Job description

Medical Receptionist

About us

TRES VISION Group is a small business in Melbourne, FL 32940. We are bold and demanding.

Our work environment includes:

Relaxed atmosphere Growth opportunities
TRES VISION Group is currently hiring for all 3 locations : Melbourne, Suntree/Viera and Merritt Island.

TRES VISION Group is a comprehensive medical and surgical eye practice specializing in the diagnosis and treatment of vision disorders. We provide the highest quality of eye care for cataracts, glaucoma, diabetic retinopathy, corneal conditions, macular degeneration and dry eyes. We achieve this through our patient-centric practice philosophy, our compassionate staff, skilled medical team, and incorporation of the latest state-of-the art advances in eye care.

We realize that each patient who walks through our doors is trusting us with their most precious gift - the gift of sight. Our team of medical experts work together in a cooperative care model that enhances our patients' outcomes and experiences.

Our mission at TRES VISION Group is to heal, and whenever possible, cure or fix our patient's eyes and in the process help them 'fix their eyes' on what really matters most.
The receptionists answers the phones, rotates between check-in-, check-out and chart prep and insurance verification and deliver the highest level of service.

Primary Responsibilities

Greet patients with a smile and treat them with respect.

Answer phone calls, schedule appointments while collecting all pertinent information from patient and enter into computer.

Confirm next day's appointments and check authorizations have been approved.

Call and reschedule patients that no-show and fill open slots.

Check charts, prepping all add-ons including insurance verification.

Check out patients, verifying follow-up care has been given, schedule follow up.

Collect co-pays and enter payments into system

Document patient requests and send to appropriate team members.

Ensure reception area is clean and tidy throughout the day and sanitize surfaces and handles frequently.

Other Skills and Abilities

Committed to excellence in patient care

Show compassion, empathy and patience when dealing with our patients.

Attention to detail

Ability to multi-task

Ability to work as a team member

Cooperates and effectively communicates with all staff members and physicians about patient matters

Customer Service

Excellent customer service skills are essential

Effectively work with others with courtesy, tact, friendliness, enthusiasm, compassion, and a caring and helpful nature

Attendance Standards

Punctuality, attendance, scheduling of absences

Flexibility

Adjustment to change, resetting of priorities, time management skills, resourcefulness, initiative

Ethical Responsibilities

Follows code of conduct / ethics of our profession and our practice'
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Work Location:

One location
Work Remotely

No
Job Type: Full-time

Salary: $14.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:

Monday to Friday
Education:

High school or equivalent (Preferred)
Experience:

Customer service: 1 year (Preferred)
Work Location: In person

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance
Ability to Relocate:

Melbourne, FL 32940: Relocate before starting work (Required)
Work Location: In person