Job Description

About the Company:

Capital Internal Medicine Associates PC (CIMA) is a unique medical practice with five locations across Greater Lansing serving primary care, OB-GYN, and internal medicine. Our practice is provider owned and operated. At CIMA, our focus is on providing individualized care to our patients. We are committed to excellence in providing quality, cost effective, compassionate and personalized health care.

About the Job:

CIMA is searching for three medical receptionists- one for our Main office and one float. Our medical receptionists are the faces of our practice and are the first people our patients encounter while visiting our providers. It is the responsibility our medical receptionists to create a welcoming and caring environment to ensure our patients will choose CIMA as their provider for life.

Essential Duties and Responsibilities:

Welcomes patients to the practice in a friendly manner; checks patients in for appointments, obtains and verifies all necessary insurance and patient demographic information Collects patient co-payments and outstanding balances as needed Answers telephone in a timely and friendly manner Reviews voicemails throughout the day and returns patient calls promptly. Prepares for patient appointments by ensuring appropriate forms and medical records are in order. Treats patients with respect and responds to their needs in a prompt, friendly and courteous manner Completes the required checkout procedures at the end of the patient's appointment. Follows all HIPAA standards and procedures Performs other duties as assigned

Education and Experience:

Medical office experience: 1 year (preferred) Customer service experience: At least 2 years (required)
Capital Internal Medicine Associates, P.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

Job Type: Full-time

Pay: From $15.50 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance
Experience:

Customer service: 1 year (Preferred) Medical office: 1 year (Preferred)
Ability to Commute:

Lansing, MI 48911 (Required)
Work Location: In person