Job Description

At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.


We are looking for a friendly and compassionate person to welcome and greet patients, schedule appointments, collect co-pays and answer phones at our Gateway clinic.

This is a 40 hr/wk position, Monday-Friday, with some evenings and weekends required.

DUTIES

Greets patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient. Records and collects co-pays, deposits, and account payment and prints receipts. Notifies clinical or other appropriate WHA staff of patient's arrival. Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information. Scans and updates insurance information into patient's account. Examines patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient account per WHA guidelines. Collects the necessary information when patient arrives for their appointment. Ensures reception area and waiting room are clean and neat.

QUALIFICATIONS

High school diploma or GED required Ability to multi-task and prioritize efficiently Customer service experience required, medical office experience preferred Knowledge of keyboarding, data entry and basic computer skills, including Microsoft Office products Excellent people skills a must!

WHA is 2023's #1 Largest Women-Owned Business in Oregon and Clark and Skamania Counties from the Washington-Portland Business Journal.

Benefits:

Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Maternity Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding Support

Salary Range/Equity Pay Analysis:

Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials.

Women's Healthcare Associates, LLC is an equal opportunity employer.


Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:

Federal Family and Medical Leave Act: https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf Oregon Family Leave Act: www.oregon.gov/boli/TA/docs/oflaposter2016englishlarge.pd

SERVICE | DIVERSITY | INTEGRITY | EXCELLENCE | TEAMWORK | BELONGING | WELLBEING