Job Description

Maryland Pediatric Care located in Germantown Maryland, is seeking to hire a motivated experienced full time medical receptionist. Practice offers a positive work environment and a commitment to exceptional patient care and customer service. An ideal candidate must have experience as front desk in medical practice setting with good communication, customer service and problem solving skills, and a demonstrated experience working cooperatively with others as a team.

Primary Duties:

Greet and checking in patients by displaying professional and welcoming experience. Attend phone calls, faxes and schedule patients, confirm appointments and reschedule as applicable. Collect patient copays and inform medical staff once patient is ready. Verify patient records and update at check in (insurance, demographics, parent information) Work with staff to ensure best use of provider schedules. Keep track of office supplies, anticipate needs and help manage vaccine inventory and order supplies. Collect, open office mail and scan various documents into the EMR. Facilitate the check in process and help with triaging patients. Monitor and update patient intake portal and update patient information. Maintain high quality customer service and friendly intake of patients. Collect patient reviews, organize office and update office records. Perform other duties as assigned.

Education/Experience:

Minimum high school diploma, experience as a medical receptionist. Experienced as front desk, medical receptionist in a medical setting. Knowledge of outpatient office and medical terminology. Able to work with computers, fax, telephone, copy and scanning documents. Some experience with Electronic medical records. Able to process payments (merchant terminal). A team player with good oral and written communication skills. Quick learner, motivated and display problem-solving work ethic.
Must be COVID-19, FLU vaccinated and updated on vaccines.

Work Schedule:

8:30-5:00pm. Paid time off. * hourly rate dependent on experience.