Job Description

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_Office Specialist / Referral Coordinator_

Brownsville Physical Therapy & Sports Medicine - Brownsville, TX

Full-Time | In-Clinic Position

About the Position:

We are seeking a friendly, organized, and detail-oriented Office Specialist/Referral Coordinator to join our front office team. This role includes direct patient interaction, administrative support, and coordination of medical referrals. We are willing to train motivated applicants with a strong work ethic and excellent communication skills.

-Responsibilities

Greet patients, answer phones, and provide support at the front desk Schedule, reschedule, and cancel patient appointments Check in patients and prepare charts for consultations and evaluations Enter and update patient demographics in our EMR system Verify insurance, collect co-pays, and assist with billing processes Receive, send, and manage faxes and medical documentation Coordinate and track patient referrals from providers Assist with additional clerical and administrative tasks as needed

-Requirements

Strong communication and customer service skills Basic computer proficiency and ability to learn new software Ability to multitask and stay organized in a fast-paced environment Professional and positive attitude Medical office experience preferred but not required--willing to train*

-Schedule

Monday-Friday, standard business hours Alternating Saturdays

-Why Join Our Team?

Supportive, family-oriented clinic environment Opportunities for training and growth within the clinic Be part of a respected local healthcare practice serving Brownsville for 30+ years
Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

On-the-job training
Ability to Relocate:

Brownsville, TX 78520: Relocate before starting work (Required)
Work Location: In person