Job Description

Overview

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations within the medical office. This role is crucial in maintaining a welcoming environment while managing administrative tasks effectively.

Duties

Greet patients and visitors warmly, ensuring a positive experience upon arrival. Manage phone calls with professionalism, demonstrating excellent phone etiquette. Schedule and confirm patient appointments, utilizing medical scheduling software. Maintain accurate patient records and files, ensuring confidentiality and compliance with regulations. Assist with the management of medical terminology and related documentation as necessary. Coordinate communication between patients and healthcare providers. Handle billing inquiries and insurance verification processes. Support the administrative team in daily operations within a dental clinic or medical office setting.

Skills

Proficiency in medical terminology and familiarity with medical office procedures. Experience with electronic health record systems such as Practice Fusion is preferred. Strong organizational skills with attention to detail for accurate file management. Excellent verbal and written communication skills to interact effectively with patients and staff. Ability to multitask in a fast-paced environment while maintaining a professional demeanor. Knowledge of medical scheduling practices within a clinic or hospital setting. A proactive attitude towards problem-solving and patient care.
Join our team as a Medical Receptionist where your contributions will help create a positive impact on patient experiences in our healthcare facility.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance
Work Location: In person