Job Description

Overview:

We are seeking a friendly and efficient Medical Office Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while efficiently managing administrative tasks. As a Medical Office Receptionist, you will play a crucial role in ensuring the smooth operation of the office and delivering a positive experience for all patients.

Responsibilities:

1. Greet patients and visitors warmly and professionally.

2. Manage patient check-in and check-out processes, including verifying demographic, insurance, and payment information.

3. Schedule appointments and assist patients in coordinating with healthcare providers.

4. Answer phone calls and respond to inquiries, providing accurate information or directing calls to the appropriate staff member.

5. Maintain cleanliness and organization of the reception area and offices.

6. Process payments, co-pays, and insurance claims accurately and efficiently.

7. Assist with medical records management, including filing, scanning, and retrieving documents as needed.

8. Coordinate with medical staff to ensure timely patient flow and address scheduling conflicts or concerns.

9. Follow HIPPA regulations and maintain patient confidentiality at all times.

10. Collaborate with other administrative staff to support office operations and workflow.

Requirements:

1. High school diploma or equivalent.

2. Previous experience in a medical office or healthcare setting is preferred.

3. Proficiency in computer skills, including experience with electronic medical records (EMR) systems.

4. Excellent communication and interpersonal skills.

5. Strong organizational abilities and attention to detail.

6. Ability to multitask and work efficiently in a fast-paced environment.

7. Compassionate and patient-oriented approach to customer service.

8. Knowledge of medical terminology and procedures is a plus.

9. Willingness to learn and adapt to new processes and technologies.

10. Availability to work flexible hours, including evenings and weekends if necessary.

Job Type: Part-time

Pay: $17.00 per hour

Work Location: In person