Job Description

The Medical Office Manager for our Hamilton Mill location is responsible for supervision of patient affairs, office workflow, clinical operations, telephones, and back-office staff. The person in this capacity ensures that the office is running smoothly and proficiently.

Experience Requirements:
-Minimum 5 years working in a healthcare practice
-Minimum 2 years working in a leadership or management role in a healthcare practice.

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other relevant duties may be assigned.

-Managing daily office operations.
-Managing up to 10 staff members in understanding and implementing clinic policies and procedures.
-Maintains an efficient and responsive patient flow system.
- Overlook entry of charges, procedure codes, payments, and patient demographic information entered by the back office
- Office supply inventory, ensures that office is open and closed according to procedures.
- Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements of accreditation and regulatory agencies.
-Oversees that patient information is obtained correctly and filed properly.
- Audit records of medical staff and communicates with supervisor the results.
- Ensure that the medical office is clean and maintained at all times and meets hygiene standards
-Supervision and manage up to 10 back office medical staff
-Collaborate with the Billing and Support Manager
- Report to the Practice Manager

SKILLS:

Skilled in clinical operations.
Skilled in planning, organizing, delegating, supervising.
Skilled in evaluating the effectiveness of existing methods and procedures.
Skilled in problem solving.
Skilled in establishing and maintaining effective working relationships.
Skilled in exercising judgment and discretion.
Skilled in analyzing situations accurately and taking effective actions.
Skilled in verbal and written communication.
Skilled in management of people.
Skilled in the use of EMR/EHR systems, Epic EMR experience is preferred
Skilled in Excel and Word.

ABILITIES:

Ability to read, interpret, and apply policies and procedures.
Ability to set priorities among multiple requests.
Ability to interact effectively with patients, medical and administrative staff, and the public.

Reports to: Practice Manager

Benefits:

Paid time off bank (3 weeks during first year and 4 weeks per year afterwards) 401(k) safe harbor match up to 4% Paid Holidays Long Term Disability Insurance fully paid by the employer Group Health insurance with employer contribution
Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person