Company Description Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. Brief Overview: The Medical Librarian is the hub of information and asset management for program development within our clinical chat platform. They are responsible for overseeing all knowledge-related activities, including the management, capturing, sharing and accessibility of knowledge assets such as clinical workflows, logic, rule sets, conversation modules and related conversation design assets. As a new role within the organization, the Medical Librarian supports the development of complex clinical "chat" programs within our conversation platform. They will define and establish processes and tools to transform clinical workflows and requirements into program and conversation design assets. This includes partnering with internal clinical informatics, clinical modelers, conversation design and implementation teams. This includes managing communications, processes, workflow, and documentation; establishing standards and best practices to ensure coordinated and efficient knowledge management. They are required to work alongside key stakeholders, internal and external, to promote and optimize the usage of the organization\'s knowledge assets. As a key team member within Program Design & Development, knowledge managers are expected to keep themselves and others in the clinical informatics and conversation design teams accountable for compliance to Program Development standards. The Medical Librarian will report to the Director, Strategic Content Design in partnership with Clinical Informatics. Core Responsibilities:
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