Job Description

Are you passionate about helping orthopaedic patients return to their highest level of function? Join the team at KOC Therapy, where we provide personalized, evidence-based care in a collaborative and supportive environment. We are currently seeking a full-time

Medical Front Office Specialist

who is committed to patient excellence and eager to grow within a highly respected orthopaedic therapy team.



KOC Therapy is part of Knoxville Orthopaedic Clinic, proudly recognized as a

Top Workplace for 2025

. Our therapy division was also voted

Best of Knoxville in 2024 for Physical Therapy Clinics

.



At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care -- every patient, every time. And we've been doing just that since our founding in 1930.



Key Responsibilities:


Front desk administrative duties Accepting copayments Routing phone calls and scheduling appointments as needed Assisting patients and answering questions Maintain accurate and timely clinical documentation

Preferred Experience and Qualifications:


Medical Office experience Excellent communication skills, both verbal and written Ability to thrive in a collaborative, team-oriented environment Dedication to providing exceptional patient care and service Attentiveness to detail and accuracy in documentation

Why Join KOC Therapy:


Full-time schedule with manageable caseloads Focus on 1:1 care -- no double booking Advanced training and mentorship in orthopaedic rehab Strong collaboration with referring orthopaedic surgeons Modern, well-equipped facilities in a trusted clinical setting Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:



Low-cost, high quality medical, dental, and vision coverage

401(k) with profit sharing

Life insurance and long-term disability

Generous paid time off (PTO)

Employee discounts and more



KOC Therapy, part of Knoxville Orthopaedic Clinic, is a trusted leader in orthopaedic rehabilitation throughout East Tennessee.



Apply today to become part of a team making a difference in orthopaedic care -- every patient, every time.