Job Description

Overview

We are seeking a mature, reliable, and professional Medical Front Desk Receptionist to join our team. You will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth operation of the front office. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Hours are Monday through Friday 9-5 with a half hour paid lunch. Benefits (PTO, health insurance, life insurance, disability, 401k) are available after 90 days.

Duties

Greet patients and visitors warmly, providing a welcoming atmosphere. Check in patients for appointments to include verifying contact and insurance information and collecting co-pays. Manage incoming calls and inquiries, directing them to appropriate staff members. Schedule appointments and maintain the calendar for medical professionals. Check and respond to messages throughout the day. Ensure compliance with HIPAA regulations while handling patient information. Collaborate with medical staff to enhance patient experience and streamline operations.

Qualifications

Previous experience as a medical receptionist, medical assistant, or with Athena EMR is advantageous, but on the job training is provided for all aspects of this position. Strong customer service skills with a focus on patient satisfaction. Ability to work effectively in a team-oriented environment while managing individual responsibilities.
If you are passionate about providing excellent service in a healthcare setting, are reliable, and have a good work ethic, we encourage you to apply for this rewarding opportunity.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

401(k) Health insurance Paid time off
Ability to Commute:

Catonsville, MD 21228 (Required)
Ability to Relocate:

Catonsville, MD 21228: Relocate before starting work (Required)
Work Location: In person