Job Description

Summary

A busy 11-provider medical practice is seeking full-time Front Desk Representative. Candidates must have strong customer service skills and a high level of written and verbal communication capability. Work at our Fredericksburg, Spotsylvania or Stafford office.

Responsibilities

Manage a high volume of patients while maintaining professionalism and courtesy. Provide patients registration paperwork, obtain insurance cards, photo ID and referral information, verify active insurance coverage and eligibility for the visit. Ensure all documents are scanned into the patient chart. Collect copay and past due balance before appointment. Use computer systems to update and manage patient records. Maintain a positive attitude and collaborate with team members to improve processes and enhance the patient experience.

Skills

Strong interpersonal skills with the ability to assist patients and their families professionally and efficiently. Excellent phone etiquette and communication skills, both verbal and written. Proficiency in data entry with attention to detail for accurate record-keeping. Previous experience in a medical office front desk environment is preferred but not required. Ability to work effectively in a fast-paced environment while managing multiple tasks.
Join us as a Front Desk Representative, where you can make a difference by providing outstanding service to our valued patients!

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Free parking Health insurance Life insurance Paid time off Uniform allowance Vision insurance
Work Location: In person