Job Description

Matter Health exists to bring primary care health services directly to older adults. We built on-site clinics in affordable housing developments that offer a personalized, holistic and high-touch approach to the patient/provider relationship. We are revolutionizing the way that healthcare is delivered to those that need it most.

With a successful Series-A raise and an ambitious expansion plan, the business is searching for talented people with experience to be a part of our evolution to delivering world class Value Based Care. Changing healthcare requires more than just great skills, it requires the ability to live the values of Matter Health every day.

We have a lot of positive change to make in the world and to make this change we will need mission oriented, collaborative teammates. Matter is a company that promotes speaking up and offering ideas that make us better. We hire the best people and give them autonomy, support and resources they need to be successful. There is accountability and responsibility for the work you will do but there is a team beside you always ready to support. Every voice matters and all voices will be heard. Are you ready to shake up healthcare for older adults? Join us on our journey!

The Day-to-Day:

The Medical Director at Matter Health is an incredible opportunity for Physicians looking to advance the future of healthcare delivery in our country. We primarily see \xe2\x80\x9cdual eligible\xe2\x80\x9d patients \xe2\x80\x93 those who qualify for both Medicare and Medicaid. This gives us the honor to serve a high-need population uniting the medical complexity of the aged and disabled with the social barriers faced by the impoverished and disenfranchised of our society.

At Matter we treat the whole person \xe2\x80\x93 body, mind, and soul \xe2\x80\x93 by focusing on mental health and the social determinants just as much as physical medical conditions. We embrace a truly preventative care ethos and aim to keep patients happy, health, and at home. We accomplish this by becoming proactive rather than reactive \xe2\x80\x93 coaching patients to long-term healthy behaviors and managing chronic diseases so that they stay chronic, rather than acute.

The Medical Director will have the opportunity to work as part of a world-class interdisciplinary team with resources at their fingertips unheard of in many primary care settings. Through a mix of population management, virtual care and on-site support, the Medical Director will oversee multiple clinical sites and Matter\xe2\x80\x99s Primary Care Providers, which are Nurse Practitioners and Physician Assistants. In addition to enabling high-value care for their ascribed panel of patients, you will have a critical voice and leadership role in our rapidly growing organization, where opportunities are limitless.

What Leads to Success?

Patient Care

• Take accountability for the holistic primary care and outcomes for a panel of older adults including assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation.
• Oversee interdisciplinary teams in their management of acute and complex chronic medical conditions. This primarily involves feedback, coaching, and clinical guidance for nurse practitioners, but may include input for our member experience managers and other roles.
• Be highly accountable for meaningful clinical metrics across the panel, including minimal hospital admissions, preventative disease screenings, high-quality chronic disease management, and patient experience.
• The Medical Director will not be personally involved in the care of every patient on the panel but entrusted to think and act independently, using data and case discussions with their team to identify those patients most in need of physician-support.
• Direct care may be a mix of in-person and virtual, with work from home options available.
• Ensure evidence-based clinical decisions are made, and stay abreast of medical literature updates.
• Advocate for patients across the healthcare ecosystem, including collaborating with inpatient providers during hospitalizations and outpatient specialists.
• Practice as a \xe2\x80\x9cconfident generalist,\xe2\x80\x9d minimizing outside referrals whenever we can provide the care needed ourselves.
• Embrace the basic math of value-based care: higher quality for less cost.
• Have fun. Saving lives is hard work, but it should also be thrilling, joyful, and even fun.

Leadership, Culture, and Strategy

• Bring your unique talents to the broader organization in many potential ways including mentorship, preceptorship, interviewing and training new providers, joining internal committees, and representing Matter to external organizations like health plans, hospital systems, and housing complexes.
• Act as a cultural beacon for your team. Set the example by putting patients first. Coach others to embrace Matter\xe2\x80\x99s mission, methods, and tools. You are accountable for the frictionless teamwork of clinics under your supervision and the satisfaction/retention of teammates. Embrace continuous improvement; share lessons learned with the broader organization and align your team with new company initiatives or processes.
• Radiate professionalism. Hold yourself and those around you to the highest standards. Lead clinical meetings and facilitate interdisciplinary discussion. Adhere to your department goals/objectives, standards of performance, regulatory compliance, quality compliance, and policies and procedures.
• Work hand-in-glove with non-clinical counterparts. Respect and learn from those with different roles, backgrounds, and skill sets on your team. Partner with your practice manager partner to ensure all clinics are operating optimally.
• Having minimal direct reports to eases you of administrative headaches and allows focus on the clinical decisions that matter most.

Requirements

What Leads to Success:

• Passion for Matter Health model, vision, and patient population
• Mission-driven clinician with a passion for underserved populations, particularly older adults; strong buy-in to \xe2\x80\x9cvalue-based\xe2\x80\x9d concepts and care philosophy; excited to learn and execute new ways of providing care; a population health mindset, with a focus on smart allocation of scare healthcare resources; a proactive, rather than reactive, mindset
• Required credentials include: M.D. or D.O. degree; board certification in Family Medicine, Internal Medicine, or other applicable field; current active license in the state of employment; and DEA license
• Comfort and experience working with nurse practitioners
• Wide breadth of clinical knowledge for holistic primary care; comfortable caring for a highly complex, poly-chronic population; act as a \xe2\x80\x9cconfident generalist\xe2\x80\x9d, capable of managing most presentations to a primary care clinic without specialty referral
• Experience or openness to using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical approach and program redesign
• High degree of \xe2\x80\x9csoft skills\xe2\x80\x9d and emotional IQ; excellent written and verbal communication skills.
• Flexibility. We are a rapidly growing, rapidly changing organization
• Technologically proficient, with the ability to quickly learn our EMR, novel informatics platform, use standard tools (e.g. Microsoft Office Suite), etc.
• Curiosity, humility, and a love of learning new things

Benefits

• Be seen, heard and valued in an environment where you can learn and flourish! An actual chance to make a difference in the world around you.
• 4 weeks of Paid Time Off \xe2\x80\x93 Banked not accrued! Take time when you need it, not when you\xe2\x80\x99ve \xe2\x80\x9cearned\xe2\x80\x9d it
• Medical, Dental and Vision insurance, coverage starts the first day of the month following your start date
• 401(k) with company match
• Market completive compensation
• Short term, long term, voluntary life insurance are just a few of our other great benefits

Principles that Matter:

At Matter we live and breathe our core values every day in every interaction. They are more than words on a screen or vinyl on a wall. These values are fundamental to Matter and at the core of every decision.

• Patient\xe2\x80\x99s-First. Matter Health\xe2\x80\x99s mission and members matter to you, deeply. We treat our patients like we would a loved one and aim to make a positive impact on every patient we serve. We are passionate about empowering our patients to Live Better.
• Raise the Bar. We seek excellence in all we do and continually redefine standards.
• Prioritize and Follow Through. It\xe2\x80\x99s easy to be busy. It\xe2\x80\x99s hard to execute. We prioritize what\xe2\x80\x99s important and complete it to 100%.
• Hire and Develop the Best. We hire people that are hungry, humble, and smart and give them the tools to succeed at the highest level.
• Build Trust. We work to build trust with everyone we come into contact with and ensure our actions will never compromise that.
• Be Intentional. All actions should have a greater purpose. Be intentional with what you say and do.
• Keep it Simple. We aim to find simple solutions to complex problems.
• Launch & Improve. We move fast to create solutions but are continuously learning to refine and improve

Matter Health