Job Description

Payment Poster

Maintain accurate information on each patients account. Ensure high level of customer service is maintained on accounts. Responsible for collecting, posting and managing account payments. Responsible for submitting claims, following up with insurance companies and patients in a timely manner.

Job Responsibilities include:

1) Reviews each electronic explanation of benefits, verifies accuracy and approves automatic posting.

2) Post payments collected at front desk and US Postal mail checks.

3) Tallies adjustments per batch and submits tape total with each batch.

4) Balances cashbox at the beginning of each day.

5) Works secondary claims and sends paper claims and medical records as needed.

6) Identifies denials and pursues reconsideration or appeal per protocol.

7) Maintains log of all denials and their status.

8) Creates adjustment log and forwarded to the billing manager.

9) Reviews statements and forwards to clearinghouse for sending.

10) Follows collection policies to efficiently collect from patients and decrease the number of statements sent each week.

11) Calls patients regarding their owed balances per collection policy.

12) Prepares insurance and patient refunds. (weekly)

13) Act as a resource to patients and their families about their account balances and insurance questions.

14) Serves as an expert in the reading of explanation of benefits and procedures/tools to appeal denials.

15) Covers the duties of other team members as needed.

16) Adheres to company policies and procedures, rules and regulations, and other State and Federal regulatory requirements.

Job Type: Full-time

Pay: $22.48 - $27.07 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person