Well-versed in Medical terminology, CPT, HCPCS, and ICD-10-CM coding.
Knowledge of Medicare, Medicaid, and third-party billing practices.
Comfortable working across a wide variety of technology platforms, including web-based portals and applications, and computer software applications.
Ability to communicate in a clear, professional, and timely manner with all team members.
Comfortable working directly with clinics to request outstanding documents/medical records
Working knowledge of Microsoft applications Word, Excel, etc.
Excellent telephone etiquette and verbal and written communication.
Detail-oriented with good problem-solving skills.
Ability to follow through to completion on all assignments.
Billing daily tasks include, but are not limited to, the following:
Reviews lab encounters for valid /ICD-10 diagnosis codes needed for billing
Through a variety of methods, gathers billing information, analyzes information for accuracy, ensuring services and the billing for those services is accurate.
Respond to billing issues in a timely manner using excellent customer service skills. Answer all telephone, email, mail, etc. correspondence. Interpret patient billing issues and determine the resolution in a timely and accurate manner.
Follow all HIPAA regulations
Performs other duties accurately as assigned by Director of Billing, within specified timeframe.
Meet productivity needs as required by the department.
Experience:
ICD-10: 3 years (Preferred)
Medical billing: 2-3 years of experience in billing or insurance (preferably in lab billing)
License/Certification:
Certified Professional Biller (CPB) (Preferred)
* Associates Degree
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