Job Description

Medical Assistant

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Hybrid

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Join Our Team at MyMenopauseRx!

MyMenopauseRx is seeking a

dedicated, organized, and compassionate Medical Assistant

to join our growing virtual healthcare practice. In this role, you will support both clinical operations and front-office functions, ensuring our patients receive seamless, high-quality care.


We're looking for someone who thrives in a remote environment, communicates with warmth and professionalism, and takes initiative to solve problems independently. At MyMenopauseRs, we lead with empathy, trust, and collaboration.

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What You'll Do

? Deliver exceptional patient service through phone, video, email, text, and portal communications

? Coordinate scheduling, appointment confirmations, and follow-up communications

? Support prior authorizations, pharmacy refills, and lab result tracking

? Accurately update and maintain patient records in our EMR

? Perform clinical administrative duties within the scope of your certification

? Protect patient privacy and ensure full HIPAA compliance

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What We're Looking For

Certified Medical Assistant (CMA or RMA)

required

2+ years of experience in medical office or telehealth setting preferred

Prior experience with an

EMR

required

Prior experience with

CoverMyMeds

and prior authorizations preferred

Strong multitasking, organizational, and communication skills

Reliable self-starter who enjoys working independently

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Work Schedule & Compensation

Full-time, 40 hours/week (Monday-Friday some evenings) $22-24/hour, non-exempt Hybrid 75% remote and 25% in person (Winfield, IL)
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What We Offer

Medical insurance 401(k) plan Paid time off Opportunity to grow with a mission-driven telehealth practice

Diversity and Inclusion at MyMenopauseRx:

We celebrate and support diversity. We welcome applicants of all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.

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Please note:

All official communication will come from an @mymenopauserx.com email. We will never request payment during the hiring process. If you receive suspicious messages, contact us at

careers@mymenopauserx.com

.