Job Description

Job Title

: Medical Assistant (MA)

Position Type:

Full-Time

Location:

Rochester Hills or Rochester Hills and St. Clair Shores

About Us

: Eastlake Cardiovascular, PC is a comprehensive cardiovascular practice dedicated to the most advanced diagnostic, preventive and therapeutic options for the entire spectrum of cardiac and vascular diseases. We are a well-established cardiovascular practice with over 100 employees and three locations dedicated to providing exceptional cardiovascular care. We are committed to fostering a collaborative and professional work environment where team members thrive.

Job Summary:

The Medical Assistant (MA) supports the delivery of high-quality cardiovascular care by providing clinical and administrative support to physicians and other healthcare professionals. This role involves direct patient interaction, preparation of patients for exams and procedures, accurate documentation, and assistance in ensuring smooth clinic operations. The MA must demonstrate strong clinical knowledge, attention to detail, and a commitment to patient confidentiality and safety. This position requires the ability to work efficiently in a high-paced environment, managing multiple tasks while maintaining a focus on quality patient care. The job description is used as a guide and not inclusive to all responsibilities and job duties. Additional responsibilities may be assigned as needed.

Key Responsibilities

Clinical Duties:

Accurately measure and record patient vital signs (blood pressure, pulse, respiration, height, and weight).
Review and document patients' medical, surgical, and social histories to maintain accurate and up to date charts.
Document patient allergies and contraindications.
Obtain and record current medications from patients.
Process prescription refill requests per established protocols, and communicate with pharmacies as needed.
Perform and document electrocardiograms (EKGs).
Prepare patients for medical examinations and procedures.
Assist physicians during examinations and minor procedures, ensuring proper patient positioning and comfort.
Maintain clean and sterile exam rooms, including sterilization of instruments per infection control protocols.
Administer medications as directed by the physician (if certified).
Ensure compliance with all HIPAA regulations and maintain patient confidentiality.

Administrative/Other Duties:

Track and maintain clinical supplies and notify supervisor(s) of inventory needs.
Support patient flow and maintain timely communication between patients and providers.
Participate in team meetings and training sessions as scheduled.
Other duties as assigned by leadership.

Qualifications

Excellent communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced, high-volume clinical environment.

Eastlake Cardiovascular, PC

Strong attention to detail, accuracy, and organizational skills.
Compassionate and professional demeanor with a patient first attitude.
Ability to work collaboratively with a team while being self-directed.
Education and Certification
High school diploma or GED required.
Completion of an accredited medical Assistant program required.
Current certification or registration as a Medical Assistant (CMA, RMA, CCMA, etc.) preferred.
Basic Life Support (BLS) certification required.

Experience

Minimum of 1 year experience in a clinical setting preferred, ideally in cardiology or a specialty practice.
Experience performing EKGs and working with electronic medical records (EMR), Epic strongly preferred.

Equipment & Technology Requirements

Familiarity with Electronic Medical Records (EMR) systems (e.g. Epic, Athenahealth, etc.)
Proficiency with basic office and medical equipment, including blood pressure monitors, EKG machines, and thermometers.
Ability to use tablets, printers, and communication tools such as email and secure messaging platforms.

Work Conditions & Physical Demands

What We Offer:

Competitive salary and benefits, supportive team environment with a focus on work-life balance.

Schedule:

Full-time position, office days Monday-Friday with no night or weekend shifts.

Eastlake Cardiovascular is an equal opportunity employer. We are committed to an inclusive environment for all employees.

Must be able to stand and walk for extended periods.
Ability to lift and move patients or medical equipment a minimum of 5 pounds or more
Frequent bending, stooping, and reaching required.
Manual dexterity necessary to operate equipment and perform clinical
* Requires visual and auditory acuity to assess patient conditions and read medical documentation.