Job Description

Medical Assistant - Aesthetic & Wellness Center

Are you passionate about beauty, wellness, and providing exceptional client care?

Driftless Aesthetics

is looking for a

full-time or part-time Medical Assistant

to join our premier wellness and aesthetic team!

At Driftless Aesthetics, we believe that feeling your best starts from within. We are dedicated to creating a personalized, holistic experience for every client -- combining cutting-edge aesthetic treatments with warm, client-centered care. As a Medical Assistant in our med spa, you'll support our clinical and administrative teams, help maintain smooth daily operations, and ensure every client enjoys a seamless, welcoming experience.

Why Join Driftless Aesthetics?

We are more than a med spa -- we are a space where wellness, beauty, and community come together. Our team fosters a culture of professionalism, inclusivity, personal growth, and teamwork.

Benefits & Perks Include:

Paid sick leave, vacation days, and holidays Discounted cosmetic procedures Complimentary aesthetic treatments Ongoing training and professional development

Key Responsibilities:

Assist the clinical team with treatments and patient care Maintain treatment rooms and equipment to ensure 100% readiness and cleanliness Support patient intake, registration, and accurate EMR documentation Provide high-end customer service via in-person, phone, email, and text communication Educate clients on treatments, products, and post-care protocols Monitor and respond to office voicemail, email inquiries, and text messages Check clients in/out and schedule follow-up visits using our booking software Manage skincare inventory and complete weekly reconciliations Assist with clinical social media content and behind-the-scenes insights

Key Performance Indicators (KPIs):

Treatment Room Readiness:

100% prepared before each client visit

Client Satisfaction:

Maintain post-treatment ratings of 4.5+

Inventory Accuracy:

Less than 5% weekly discrepancy

Qualifications:

High school diploma or equivalent required Completion of a Medical Assistant program preferred Experience in medical aesthetics or a medical office setting is a plus Minimum 2 years of customer service experience Strong communication skills and attention to detail Impeccable personal appearance and professionalism Physical ability to bend, lift, and stand for extended periods Flexible availability, including evenings or weekends if needed Must meet all U.S. employment and eligibility requirements

Driftless Aesthetics is an Equal Opportunity Employer.

We value diversity and welcome candidates from all backgrounds to apply.

Ready to Join a Team That's Redefining Beauty and Wellness?

Apply today and help us deliver an unparalleled client experience -- one treatment at a time.

Job Type: Full-time

Pay: From $20.00 per hour

Work Location: In person