Job Description

Key Responsibilities

Clinical Duties:

Prepare examination rooms by cleaning and stocking supplies. Take and record patient vital signs, including temperature, blood pressure, and heart rate for every patient. Assist physicians during examinations and minor procedures. Administer medications and vaccines as directed by the provider. Perform phlebotomy, collect laboratory specimens, and conduct basic lab tests. Provide patient education on treatments, procedures, and medication instructions. Maintain accurate and detailed patient records in electronic health record (EHR) systems. Reconcile medication lists, ensure accuracy, and communicate any issues to the mental health provider. Assist in administering or preparing for mental health screenings, questionnaires, or assessments (e.g., PHQ-9 for depression or GAD-7 for anxiety). Educate patients on managing their medications or treatment plans under the provider's guidance. Should be Able to administer injections

Administrative Duties:

Greet and check in patients, verifying personal and insurance information. Schedule appointments, manage referrals, and follow up on test results. Follow up on all patients prior to leaving the clinic. Handle prior authorizations, prescription refills, and insurance verifications. Answer patient inquiries in person, by phone, or via secure messaging platforms.

Attention to Detail

Accurately records patient information, follows protocols, and avoids errors in procedures or documentation.

Organizational Skills

Manages multiple tasks, such as scheduling, charting, and assisting with procedures, while staying on top of deadlines.

Technical Proficiency

Skilled in operating electronic health record (EHR) systems, taking vitals, performing phlebotomy, and other medical tasks.

Time Management

Ensures that patients are seen on schedule and clinic workflows run smoothly.

Adaptability

Thrives in a fast-paced healthcare environment, handling unexpected situations or changing priorities with ease.

Problem-Solving Ability

Anticipates patient or provider needs and quickly resolves issues, such as finding missing records or accommodating last-minute changes.

Interpersonal Traits

Understands patients' concerns and provides care with sensitivity, making them feel valued and respected.

Strong Communication

Clearly conveys information to patients and healthcare team members, both verbally and in writing.

Team Player

Collaborates effectively with providers, nurses, and administrative staff to deliver seamless care.

Patient Advocacy

Prioritizes patient well-being by addressing concerns, explaining instructions, and coordinating necessary resources.

Professionalism

Maintains a calm demeanor, respects patient confidentiality, and adheres to ethical standards.

Positive Attitude

Approaches challenges with optimism and maintains a friendly and approachable demeanor.

Personal Traits

Always honest and trustworthy, ensuring that patients and providers can rely on them.

Dedication

Committed to continuous learning and improving skills to provide the best care possible.

Resilience

Handles the emotional and physical demands of the job while maintaining composure and effectiveness.

Cultural Sensitivity

Respects and accommodates diverse backgrounds, beliefs, and preferences in patient care.

Empowerment and Initiative

Proactively identifies areas for improvement and steps in to help wherever needed.

Education/ Certification

Certified Medical Assistant Certificate Registered Medical Assistant Certificate GED Must have experience in mental health
Job Type: Part-time

Pay: From $20.00 per hour

Ability to Commute:

Gilbert, AZ 85234 (Required)
Ability to Relocate:

Gilbert, AZ 85234: Relocate before starting work (Required)
Work Location: In person