Job Description

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.

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Opening Date:

November 14, 2025

Closing Date:

12:01 a.m. on December 3, 2025

Job Class Code:

0845

Grade:

80 - Professional/Technical

Salary:

$56,513.60 - 80,537.60/ Annually

Position Number:

029000414

Location:

Lewiston

Telework:

Yes, with management approval

JOB DESCRIPTION:

This is professional services work mediating issues that arise between injured workers, employers/insurers with respect to workers' compensation claims. Mediators must determine the nature and extent of controversies and attempt to resolve them. Mediators must also make inquiry in the manner best calculated to ascertain the substantial rights of parties and carry out the spirit of the Act. Work is performed under limited supervision.

RESPONSIBILITIES:

Reviewing claim files, meeting with parties in-person or over the phone, identifying issues in specific cases, facilitating resolution of issues, drafting agreements, identifying issues that cannot be resolved and require a hearing.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of administrative, adjudicatory and workers' compensation laws, rules, and procedures. Knowledge of legal documents, court procedures, and rules of evidence. Knowledge of legal documents, rules, and regulations. Knowledge of medical and legal terminology, and practices in workers' compensation. Knowledge of research methods. Knowledge of legal documents, procedures, mediation, and hearing practices. Knowledge of interviewing techniques. Ability to analyze facts and draw logical conclusions. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships. Ability to gain the confidence and cooperation of parties. Ability to understand laws, rules, regulations, policies, and procedures. Ability to negotiate mediation agreements or other voluntary resolutions. Ability to prepare and maintain complex cases and large caseloads.

MINIMUM QUALIFICATIONS:

A Bachelor's Degree in Business or Public Administration or directly related field and at least four (4) years of technical or para-professional work experience in resolving benefit/compensation claims, conflict and/or dispute resolution, or mediation. Directly related experience may be substituted for education on a year-for-year basis.

APPLICATION INSTRUCTIONS:

Please submit a cover letter along with a current resume.


In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION:

For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov


The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.


This position is not eligible for visa sponsorship or STEM OPT extensions.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto--"Dirigo" or "I lead"--as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

Work-Life Balance

- Rest is essential. Take time for yourself using

13 paid holidays, 12 days of sick leave,

and

3+ weeks of vacation leave

annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

Health Insurance Coverage

- The State of Maine pays

85%-100%

of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State .

Health Insurance Premium Credit

- Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

Dental Insurance

- The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

Retirement Plan

- The State of Maine contributes 14.11 % of pay to the Maine Public Employees Retirement System ( MainePERS ), on behalf of the employee .

Gym Membership Reimbursement

- Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

Health and Dependent Care Flexible Spending Accounts

- Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

Public Service Student Loan Forgiveness

- The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .

Living Resources Program

- Navigate challenging work and life situations with our employee assistance program.

Parental leave

is one of the most important benefits for any working parent. All employees who are welcoming a child--including fathers and adoptive parents--receive

forty-two (42) consecutive calendar days of fully paid parental leave

. Additional , unpaid leave may also be available, under the Family and Medical Leave Act .

Voluntary Deferred Compensation

- Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about

additional

wellness benefits

for State employees from the Office of Employee Health and Wellness .


Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.


There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.


If you require a paper application, please download and print one HERE


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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.