Job Description

Overview

We are seeking a dedicated and organized Front Office Coordinator to join our Ophthalmology team. This role is essential in ensuring smooth operations at the front desk, providing excellent customer service, and facilitating communication between team members. The ideal candidate will possess strong interpersonal skills, a keen attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

Greet and assist patients in a friendly and professional manner. Manage incoming calls, ensuring proper phone etiquette is maintained. Perform data entry tasks accurately and efficiently to maintain up-to-date records. Schedule appointments. Insurance verification and knowledge of insurance benefits and different types of policies. Maintain the front desk area, ensuring it is organized and welcoming. Handle inquiries from patients and provide information about services offered. Collaborate with team members to facilitate communication and support overall operations. Assist with administrative tasks such as filing, scanning, and managing correspondence.

Experience

Proven experience in customer service roles, preferably in a front desk. Familiarity proficiency in phone etiquette. Strong data entry skills with attention to detail. Excellent time management abilities to prioritize tasks effectively. Basic computer literacy is required; experience with computerized system is a plus. Insurance verification and understanding the different types of policies required. Bilingual candidates who speak Spanish are encouraged to apply as it is a valuable asset for this position. Previous experience in Ophthalmology or in similar roles will be beneficial.
Join our team as a Front Office Coordinator where you can contribute to creating a positive first impression for our patients while developing your skills in a supportive environment.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

401(k) Paid time off
Work Location: In person