Job Description

Supervise and own the activities of the Marketing Team, in support of the Manager of Marketing while acquiring maximum production and efficiencies. Must have positive demeanor and outlook while leading employees.

Essential functions

• Work scheduled shifts and maintain or exceed individual performance goals.

• Work with In House team to create and coordinate on-going training
• Work with In-House Marketing Team to ensure production based shift allocation.
• Implement and maintain tools used to enhance productivity for marketing coordinators.
• Ensure that all policies and procedures are maintain and upheld by all of the team.
• Assist in resolving customer relations issues pertaining to marketing at the sales center or post tour.
• Help Team meet and achieve monthly, quarterly, and yearly goals for: tour flow, volume, penetration, VPG, and POS Sales
• Create and foster and motivated team environment out in the field,
• Visit all locations and perform MOD on the floor responsibilities as scheduled
• Provide feedback to management for coaching to marketing coordinators.
• Reviewing monthly reports for tour and sales tracking
• Floor duty to manage customer services issues
• Employee Relations matters
• Other assigned duties based on business needs
• Carry out all other reasonable request by management.

Drives Execution

• Ensure all locations have current promotions and materials including: gift lists, invitations, and promotional items
• Effectively help to manage schedule and PTO requests to achieve production requirements
• Ensure maintenance of a comprehensive training manual and policy and procedures manual
• Ability to cover shifts for absent team members including interacting with guests and booking of tours

Basic Qualifications:

• High School Diploma/GED
• Marketing Experience
• Positive and go getter attitude

• Bachelor\'s Degree

• Excellent earnings package and uncapped commissions.
• Outstanding health care options (medical, dental, and vision that encourage preventative care).
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones!
• And so much more!