Job Description

Req ID: 334453
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Managing Director, Banking & Financial Services Leader, North America to join our team in New York, New York (US-NY), United States (US).
NTT DATA is a partner to modernize, transform, innovate and boldly shape the landscape of banking and financial services. With advanced technologies like agentic AI, we help to adopt a proactive, data- and analytics-driven approach that reduces costs, improves security and ensures compliance. Our solutions modernize payments infrastructure and operations to deliver secure, seamless omnichannel payment experiences.
The Managing Director, Banking & Financial Services Leader, North America is a high-impact, visible leadership role responsible for shaping and executing a robust industry segment strategy within the US Banking and Financial Services market. This role will drive significant growth, profitability, and long-term sustainability, with an eventual expansion strategy targeting selected countries and global banks.
Operating within a matrixed environment, the Managing Director collaborates with industry client executives, sales teams, delivery, and consulting groups to deliver innovative solutions across NTT DATA's comprehensive suite of services-including Consulting (business and technology), Outsourcing Services (Business Process, Digital, Application, Infrastructure), and future-focused offerings. The leader will elevate NTT DATA's market presence, acting as a subject matter expert and inspiring both clients and internal teams.
Responsibilities:

• Strategic Leadership & Growth: Lead diverse, matrixed teams and accounts, developing and executing revenue growth strategies that drive profitability and foster enduring client relationships.

• Client-Centric Engagement: Provide executive leadership in crafting tailored client engagement strategies, ensuring alignment with business objectives and delivering high-value outcomes.

• Industry-Led Business Development: Build and implement comprehensive go-to-market strategies that capitalize on regional opportunities and support corporate goals in a highly matrixed setting.

• Team Leadership & Talent Development: Build and lead a scalable, high-performing segment team focused on relationship management, revenue expansion, and service excellence.

• Service Portfolio Expansion: Collaborate with NTT DATA Lines-of-Business Leaders (Application Services, BPO, Cloud, Consulting, Digital, Data, Infrastructure, Security) to enhance and differentiate market offerings.

• Executive Coaching & Mentorship: Coach and mentor Client Executives, supporting the development of strategic account plans and scaling client relationships.

• Performance & Delivery Excellence: Set clear expectations for NTT DATA's value proposition, ensuring delivery teams exceed client expectations and enhance service quality.

• Escalation & Crisis Management: Serve as the senior escalation resource for delivery initiatives, resolving challenges with a solutions-oriented approach focused on client success.

• Global Strategy Coordination: Coordinate global banking strategy with the CGO and drive cross-regional collaboration to maximize impact.

Qualifications:

• 17+ years in Information Technology Services and Advisory Consulting, with a proven record of building strategic customer relationships and go-to-market strategies.
• 12+ years leading client engagement/account teams, including P&L oversight, account strategy, service level agreements, and delivery performance.
• 10+ years of Banking and Financial Services industry expertise, with executive-level contacts, deep knowledge of core banking solutions, and strong awareness of industry trends.
• 8+ years providing strategic direction and leadership in Capital Markets business development, driving innovative approaches to expand market presence.

Why Join NTT DATA?
This role offers the opportunity to shape the Banking and Financial Services segment, lead high-impact business strategies, and contribute to the success of industry-leading financial services clients. If you are a visionary leader with a passion for building high-value relationships, driving business transformation, and leading teams to success, we encourage you to apply.
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About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
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Skills Required