Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.


Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American express.


American Express is seeking a Manager, Tech Project Management to manage two technology delivery teams in the Global Risk Compliance Technology (GRCT) team. This role requires strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking program risks, dependencies, and impediments to project delivery.

How will you make an impact in this role?

As a manager on our diverse tech team, you will lead cross-functional project and program teams and work with internal customers to establish and interpret project/program objectives into solutions. This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Delivering value-based outcomes using Scaled Agile Frameworks (SAFe) Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology.


In this role you will actively support the team responsible for managing the development activities for Financial Crimes prevention for American Express. The team supports all lines of businesses in both Domestic and International markets.



Minimum Qualifications

Bachelor's degree in technology related subject area or equivalent experience required. 8+ years of technical project management experience. Excellent stakeholder management, being able to manage stakeholders across the board. Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners. Ability to deliver complex software iteratively and with quality. Experience using Rally delivery management platform is required. Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices. Experience managing multiple initiatives, priorities, and teams including dependency mapping and impediment removal. Demonstrated ability to thrive in fast-paced, deadline-driven environments while delivering high-quality results under pressure.


Preferred Qualifications

PMI Certification is a plus. Scaled Agile Certification is a plus. Proven ability to collaborate across Product, Engineering, and Business teams to translate complex business needs into clear, actionable requirements. Strong ability to collaborate within cross-functional teams to deliver effective solutions that meet complex business requirements. Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality. Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing.




Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits


The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.


We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.


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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.