Job Description

Overview

The Manager, Supply Chain Applications (operations) plays a key role in supporting the Transformation in overseeing and managing multiple supply chain applications. Leveraging Palantir Foundry & AIP, your primary objective will be to maintain and administer supply chain data and applications on behalf of the supply chain teams. You will collaborate with cross-functional teams and drive operational excellence while adhering to established processes and quality standards. The role will collaborate with both the franchisees and the business while working with technology development teams to deliver effective solutions.

Essential Duties and Responsibilities

The essential duties and responsibilities, knowledge, skills and abilities listed below are required to be successful in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Applications include, but not limited to: Palantir, Enterworks, GS1, Arrowstream, CCH Tagetik

Oversee day-to-day Supply Chain data health monitoring & applications governance activities. Investigate and resolve data-related issues promptly, working with IT and other relevant cross-functional teams. Ensure the ongoing maintenance and steady operations of critical Supply Chain and Subway restaurant applications, by collaborating with the Subway team and related Suppliers, Distributors, Logistics and Technology partners. Ensure all necessary documentation is distributed to ensure adequate communication with our Franchisees and internal business teams. Participate in strategic initiatives to support our business growth: this can include program management support and/or functional expertise in task forces, new Subway product launches and business transformations. Collaborate with cross-functional partners to ensure successful execution of strategic technology application initiatives. Identify opportunities to improve application management end-to-end processes and implement best practices. Provide day to day guidance and support to a Data Analyst, including task management and performance feedback. Ensure compliance with organizational policies and procedures in all application related activities.

Knowledge,

Skills, and Abilities

Strong understanding of Supply Chain operations and related applications. Proven ability to manage multiple projects, resources and competing priorities. Continuous improvement - demonstrated ability to solve problems. Proficiency in project management software and tools. Experience in managing data analysts Strong strategic planning, analytical and problem-solving skills Demonstrated ability to produce & present project status (including reporting/dashboards) to all levels of the organization, including executive audiences. Proven success as an effective communicator throughout an organization and across multi-level personnel both internally and externally Solutions oriented, proactive, results driven leader that can work with little supervision Demonstrated ability to manage budgets and allocate resources effectively.

Competencies

Tech Savvy:

Must possess a strong knowledge of technical product management. Must learn and demonstrate a very deep knowledge of proprietary applications

Action Oriented:

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm while maintaining humble professionalism

Communicates Effectively:

Develops and delivers a clear message in a variety of communication settings, attentively listens to others and adjusts their own style

Collaborates:

Builds partnerships and works collaboratively with Logistics, Integrated Planning, Strategic Sourcing and IT to meet shared objectives while gaining trust and support of others

Ensures Accountability:

Holds self and others accountable to meet commitments, acts with a clear sense of ownership, takes personal responsibility for decisions, actions and failures

Plans and Aligns:

Plans and prioritizes work to meet commitments aligned with organizational goals.

Customer Focus:

Building strong franchisee experience through customer and vendor relationships that delivers franchisee-centric solutions

Decision Quality:

Makes good and timely decisions that keep the organization moving forward.

Resourceful:

Secures and deploys resources effectively and efficiently

Self-Development:

Actively seeking new ways to grow and be challenged using both formal and informal development channels

Qualifications and Experience

Bachelor's degree in Business Administration, Supply Chain, or related field is required, Master's degree is preferred Minimum of 5 years technical product management experience required General knowledge of the foodservice supply chain is a plus Experience working in Agile Scrum methodologies is a plus Advanced knowledge of Supply Chain Applications, Microsoft Excel and BI tools Experience with Palantir Foundry and AIP is a plus

Leadership Responsibility

Yes

Travel

Local domestic travel and international travel may be required up to 10%.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly sitting for long periods of time. Compliant with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This is a full-time position. Standard office hours of Monday through Friday, 8:30 AM to 5:00 PM EST. This position may require additional work hours outside these work hours, including weekends to complete job requirements.