Job Description

Job Summary and Mission

This position contributes to Starbucks success by developing and managing a shared resource pool of project managers to enhance global R&D, PMO solution delivery through effective program and project management. Contributes to development and maintenance of methodologies, standards, tools and training for managing projects based on industry best practices.






Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Leadership

- Setting goals for the work group, developing organizational capability, and modeling how we work together:


Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results Supports the implementation of company programs to ensure the success of the Company. Leads the development of core competencies in information technology project management, for deployment through a shared resource pool of trained information technology project managers.

Planning and Execution

- Developing strategic and operational plans for the work group, managing execution, and measuring results:


Prepares, communicates and educates client groups and team on changes in policies and practices within the organization Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives. Allocates project managers to information technology solution delivery initiatives in accordance with company strategies and priorities. Contributes to development of standards, processes, tools and training to support the development of core competencies in global R&D, PMO program and project management, based on industry best practices. Facilitates governance of project management execution to enhance quality and timeliness of solution delivery initiatives. Leads the Company in meeting information technology solution delivery commitments through development, implementation and governance of processes that enable global R&D, PMO program and project management. Monitors, measures and reports on effectiveness and results of project management team.

Business Requirements

- Providing functional expertise and executing functional responsibilities:


Responsibilities and essential job functions include but are not limited to the following: Oversees and directs the activities of portfolio management as they relate to cost, resources, timeline and schedule of investments, expected nature, magnitude and timing of benefits to be realized, and relationship interdependencies with other projects in the portfolio. Conducts project portfolio modeling and analysis for portfolio level planning and reporting. Conducts scenario planning and analysis to justify the selection and identify relative risks involved. Conducts portfolio level planning and reporting. Manages portfolio level risk for global R&D, PMO projects. Maintains the project flows supporting the portfolio management function. Ensures stakeholder engagement and responsibility are assigned to secure project benefits. Supports Project Managers and Program Managers through the project approval lifecycle. Ensures that time keeping and management is consistently executed across the portfolio. Tracks and reports project metrics for all projects throughout the organization and maintains centralized accountability for management of project portfolio. Works with senior management to provide strategic and tactical advice on program/project planning and execution. Supports Portfolio communication, program/project control/analysis/reporting, process development and tool development. Develops, manages and deploys trained project managers from a shared resource pool to manage information technology solution delivery projects or programs. Mentors, coaches and provides training to project managers to increase their competencies in key knowledge areas of project management, including project integration, scope, time management and management of costs, quality, human resources, communications, risk and procurement. Provides expertise, input or feedback to assist in the development of program and project management methodologies, standards, tools and training.

Partner Development & Team Building

- Providing partners with coaching, feedback, and developmental opportunities and building effective teams:


Challenges and inspires team members to achieve business results. Conducts and ensures the completion of performance reviews. Ensures partners adhere to legal and operational compliance requirements. Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions. Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results

Summary of Experiences

Superior performer who represents the Starbucks Mission Statement in daily work. Demonstrated agility in dealing with ambiguity associated with working in a fast paced, highly visible, and changing environment Able to organize and deploy work across people Excellent coach and role model of Starbucks & Princi culture and values. Demonstrates strong abilities as a team player and leader. Ability to build strong relationships and engage across differing cultures and societies Demonstrated food service and production experience (2-3 years) Culinary Supervision (2 years) Current local health and safety certifications Training experience
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.