Job Description

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SUMMARY

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Manages daily operations of medical practice for TMC HealthCare's physician practices; oversees operations, staffing, patient flow, budgets and efficiency of operations.

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ESSENTIAL FUNCTIONS

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Manages and supervises staff; interviews, hires and trains; evaluates employee performance; deals with performance problems as appropriate; dele

gates work assignments effectively.

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Reviews profit/loss statements and makes recommendations on budget resource allocations and financial decisions; ensures all financial transactions are properly executed and recorded.

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Serves as liaison for physiscians with administrative issues; resolves employee disputes and patient complaints.

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Ensures records, logs, files and databases are maintained in accordance with organizational and industry standards, and ensures adherence to state and federal policies, procedures, rules and regulations.

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Manages budget development and monitors monthly expense and revenue reports to achieve established targets; makes recommendations for capital expenditures and investment plans.

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Assists in daily activities to ensure continued operations at a site, when necessary.

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Ensures that all patients, family members and other office visitors are treated courteously by staff members.

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Monitors patient flow and participates in the development and execution of marketing activities to support assigned practice(s); ensures efficiency of operation.

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Develops contingency plans and responds to unforeseen circumstances utilizing planned resources.

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Participates in varying degrees in the preparedness and response to external agencies (i.e., JCAHO, Department of Health Services, Medicare, etc.) and assists with annual staffing evaluation and quality improvement evaluations.

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Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.

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Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.

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Performs related duties as assigned.

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MINIMUM QUALIFICATIONS

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EDUCATION:

Bachelor's degree in business management, finance, accounting or related field preferred.

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EXPERIENCE

: Five (5) years of physician practice experience, preferably two (2) years in a managerial or supervisory role.

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LICENSURE OR CERTIFICATION

: None required.

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KNOWLEDGE, SKILLS AND ABILITIES

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Knowledge of management theory, practices, and tools utilized (preferably within the hospital or healthcare industry).

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Knowledge of federal and state requirements as it relates to medical insurance and Medicare/ Medicaid.

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Skill in budget management, compiling statistics, composing letters and reports.

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Skill in computer applications such as basic functionality of the computer, PC File and Folder, Word, EXCEL, Outlook, PowerPoint and presentation skills.

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Ability to read and interpret documents, contracts, proposals, and related legislation.

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Ability to prepare detailed reports and correspondence.

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Ability to speak effectively before groups of employees or customers.

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Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs and apply basic algebraic concepts.

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Ability to define problems, collect data, establish facts, and draw valid conclusions.

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Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

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Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.