Job Description

Store Manager - The UPS Store

Are you a multitasking pro who thrives in a fast-paced environment? We are looking for a high-energy, detail-oriented

Store Manager

to lead our team and oversee daily operations.

As the Store Manager, you aren't just behind a desk--you are the face of the business. You'll balance world-class customer service with operational excellence, ensuring every package is packed perfectly and every customer leaves with a smile.

Key Responsibilities

Team Leadership:

Recruit, train, and schedule a small team of associates. You'll lead by example, motivating the team to meet sales goals and maintain high service standards.

Operations Management:

Manage daily store activities, including opening/closing procedures, inventory management, and maintaining a clean, organized retail environment.

Customer Excellence:

Resolve complex customer issues with patience and professionalism. You'll become an expert in our diverse service offerings (shipping, printing, notarizing, and mailbox services).

Financial Oversight:

Manage Point of Sale (POS) systems, perform daily bank deposits, and track store performance metrics to drive profitability.

Print Services:

Oversee the print production workflow, ensuring high-quality output for banners, business cards, and presentations.

What We're Looking For

Experience:

2+ years of retail management or supervisory experience. Experience in a print shop or shipping center is a huge plus.

Communication:

Exceptional verbal and written communication skills.

Tech-Savvy:

Proficiency with Microsoft Office and the ability to quickly learn proprietary POS and shipping software.

Physical Ability:

Must be able to stand for extended periods and lift/move packages weighing up to 50 lbs.

Notary Public:

Must be willing to become a commissioned Notary Public (we will provide training and cover the costs).

Why Join Our Team?

Competitive salary. Bonus/Incentive programs based on store performance. Predictable retail hours (No overnight shifts!). A dynamic work environment where no two days are the same.
Job Type: Full-time

Pay: $45,357.86 - $54,624.52 per year

Benefits:

Paid time off Paid training
Application Question(s):

Are you available to work any of the hours we are open? M-F 7:45-6:15, Sat 7:45-4:15, Sun 9:15-3:15 Health Insurance is not provided. Do you wish to continue? A background check is necessary for obtaining your notary license. Is there anything that would prevent your approval?
Work Location: In person