A Manager In Training with The Restaurant Store is responsible for supporting the daily operations of a retail location. Under direction of the Regional Manager, the Manager In Training is responsible for accomplishing a variety of operational goals encompassing sales, marketing, staffing, inventory control, and customer relations. Candidates are enrolled in a 6 month, comprehensive Manager In Training Program upon hire, providing in depth guidance on general leadership skills and philosophies within The Restaurant Store Setting, and extensive trainings in all departments of the operation. Upon completion of the Manager in Training program, candidates will be placed into a permanent management position that best fits their skills, experience, and development throughout the program.
Responsibilities
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
Maintain a detailed and comprehensive understanding of the location's daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs
Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values
Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
Support department managers at the location with daily operations (inventory, merchandising, sales)
Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
Support Membership and Gold Membership growth year over year within the local market
Support the growth and utilization of TRS.com across our customer base
Manage the overall safety and maintenance needs of the building and equipment
Physical Requirements
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Work is performed while standing and/or walking, up to and including 9 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Experience
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Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales
Associate's degree in a related field, or equivalent combination of education and experience
Education
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This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
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Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
Strong analytical and problem-solving skills
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Service leadership approach with a demonstrated desire to exceed expectations
Company Overview
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Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers' expectations by providing excellent hospitality, quality, and value.
Benefits
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Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
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Available at HQ Locations Only
On-Site Fitness Centers
* Dog-friendly Offices
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