Job Description

Description of Position

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About the Role

The Employer Engagement & Career Services Manager builds and maintains strong relationships with local employers and supports client success within the One-Stop Centers. This position leads employer engagement activities--including outreach, job fairs, hiring events, and workshops--and coordinates career services that support individuals participating in Title I-B programs.

The Manager also trains staff on the Arizona Job Connection (AJC) platform and ensures accurate documentation and compliance with WIOA Title I-B requirements. This role reports directly to the Director of Title I-B One-Stop.

Key Responsibilities

Employer & Business Engagement

Build and maintain partnerships with employers, chambers, workforce, and economic development partners. Conduct outreach to learn employer hiring needs and connect businesses to Title I-B services and referrals. Assist employers pursuing Registered Apprenticeships by coordinating with the State Apprenticeship Office.

Client Engagement & Career Services

Support prospective and current clients through workshops, job fairs, employment coaching, and referrals to training. Guide clients with resume reviews, interview preparation, job search strategies, and employment opportunities. Standardize career service workflows and train staff on consistent processes.

Job Fairs, Workshops, & Events

Plan and lead job fairs, hiring events, and workforce development workshops. Manage logistics, timelines, employer participation, and partner coordination. Track outcomes such as attendance, referrals, and successful hires.

AJC Platform / Compliance & Reporting

Ensure accurate documentation of employer support and client activities in AJC. Train staff on AJC data entry standards and updates. Maintain accurate data and generate reports as required.

Minimum Expectations & Requirements

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Bachelor's degree or equivalent combination of education and relevant professional experience. Professional experience engaging with businesses or organizations (examples include business outreach, partner engagement, stakeholder/community engagement, or business-to-business interaction).
(Experience must demonstrate confidence communicating with business decision-makers.)
Demonstrated experience in career-related service coordination, event planning, and business relationship development, including support for job fairs or employer engagement activities in collaboration with college staff or partners. Strong communication skills; proactively initiates and maintains communication and collaboration with the One-Stop Director, staff, Yavapai College departments, employers, and WIOA partners. Working knowledge of, or willingness to learn, federal regulations under the Workforce Innovation and Opportunity Act (WIOA, 2014). Ability to work effectively with diverse client populations, employers, and community partners. Ability to learn data systems and maintain accurate documentation for compliance; training on the Arizona Job Connection (AJC) platform will be provided. Willingness to learn workforce processes, system requirements, and federal program expectations; training will be provided.

Valid Level I Fingerprint Clearance Card required

; candidates without one must begin the process upon hire.

Preferred Skills & Abilities

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Experience with WIOA Title I-B or case management. Experience planning job fairs, workshops, or community events. Experience supporting talent development initiatives, including Registered Apprenticeships.

Essential Functions

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Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The employee must be able to communicate effectively, sit for extended periods, occasionally stand or walk, and lift or move up to 25 pounds. Regular travel is required to Prescott, Prescott Valley, and Verde Valley locations.

Work Environment

Office environment. Typically quiet.