Job Description

Location:

Fenton, MO (Hybrid. On-site for training, then on-site as business needs dictate.)



Position Overview

The Manager of Contract Administration oversees the full lifecycle of transportation and broker contracts to ensure accuracy, compliance, and alignment with UniGroup's business goals. This role leads a team of Contract Administrators and Senior Contract Administrators, manages workflows across high-value national account agreements, and collaborates with cross-functional partners including Legal and Sales.

The ideal candidate is detail oriented, highly organized, and comfortable serving as the escalation point for complex or sensitive contract scenarios. This position plays a key role in reducing risk, maintaining high-quality contract standards, and supporting a positive experience for agents, members, and internal teams.



What You Will Do

Review, analyze, and approve national account contracts through the Contract Management System (CMS) with attention to risk, operational requirements, and company standards Monitor contract performance, deadlines, renewals, and compliance requirements Provide training and ongoing support to internal teams on CMS processes and best practices Advise agents and the Sales team on contract structures, requirements, and service strategies Partner with the Legal Department and subject matter experts to ensure contract language is clear, accurate, and consistent Respond to inquiries from internal staff, agents, and customers regarding active, pending, and negotiated agreements Serve as the primary escalation point for contract issues while maintaining professionalism and alignment with business objectives Identify opportunities to improve accuracy, efficiency, and risk mitigation within contract workflows Lead and mentor a team of four Contract Administrators by supporting workload balance, development, and adherence to high-quality standards Assist with department initiatives and complete other responsibilities as assigned

What We Are Looking For

Required Qualifications

Bachelor's degree in a related discipline or equivalent experience 2 to 3 years of relevant experience that includes team leadership or supervisory responsibilities Strong written and verbal communication skills High attention to detail and accuracy Strong organizational and time management skills Ability to navigate complex situations, analyze information, and make informed decisions

Additional Strengths That Contribute to Success

Ability to interpret contract language and evaluate risk Comfort using contract management systems or digital workflow tools Strong diplomacy and professional assertiveness Ability to prioritize effectively in a fast-paced environment Collaborative and supportive approach to team leadership

Why UniGroup

UniGroup is the parent company of United Van Lines and Mayflower Transit, two of the most recognized brands in the moving and logistics industry. With more than 90 years of experience and a nationwide network of agents, UniGroup supports residential, commercial, government, and specialized logistics customers across the country.

We take pride in creating a collaborative, supportive environment where employees can grow their skills and make an impact.



Benefits

UniGroup offers a comprehensive benefits package that includes:

Hybrid work flexibility following the training period Medical, dental, and vision insurance 401(k) with company match Paid time off, paid holidays, and paid parental leave Tuition reimbursement Wellness programs and employee assistance resources Career development opportunities across the organization

If you enjoy leading teams, improving processes, and supporting high-quality contract execution, we encourage you to apply.

Apply today!



We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.



We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country's heroes. We hope you consider joining the UniGroup family.



UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com.