Job Description

The Business Development Manager is responsible for driving sales growth for IHG Commercial Services hotels by identifying and developing new and existing accounts through prospecting and lead response.

Your day to day

Account Identification and Qualification

: Research, evaluate, and profile new and unmanaged IHG accounts using the IHG Way of Sales Solution Selling methodology; leverage internal and external prospecting tools to maintain a robust sales pipeline. Review and respond to group lead activity, as needed.

Communication and Coordination

: Clearly communicate new account opportunities and status updates through sales systems and to all relevant stakeholders; support smooth transitions of new accounts within the Commercial Services team. This is a virtual role that requires strong self-motivation, accountability, and the ability to thrive in a results-driven, high-performance environment.

Cross-Functional Collaboration

: Partner with sales leadership and other teams to set account goals, assign ownership, and coordinate sales efforts effectively.

Sales Strategy and Reporting

: Present the IHG Commercial Services value proposition to clients; demonstrate expertise in dynamic pricing and sales programs; develop and maintain sales reports; guide sales support teams in account research and qualification.

What we need from you

Bachelor's or Master's degree in Marketing, Management, Business, or related field, or equivalent experience. 5-8 years progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles. Proficient in sales principles and Strategic Account Management; strong verbal and written communication; excellent relationship management, negotiation, and persuasion skills; in-depth knowledge of hotel sales, marketing, business planning, and competitor strategies. Experience with sales software (e.g., Salesforce); understanding of transient and group RFP processes; familiarity with electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading. Ability to work effectively in office or virtual environments; willingness to travel approximately 5%, including work from hotels, airports, and remote locations. This is a virtual/remote role.

Travel

- up to 5%

Location

- Remote: Candidate must reside in the United States

The salary range for this role is $93,000.00 to $100,000.00

. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

#LI-YM1

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.



Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.



We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.



We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.



Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information

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The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. * If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.