Job Description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn\xe2\x80\x99t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Red Mountain Resort is an award winning full service resort outside of St. George Utah. This wellness destination offers outdoor adventures, a full service spa and salon, fitness, wellness, restaurants, conferences and more to its guests. Team members enjoy the benefits of our Be Well Where You Work program, offering generous discounts and the ability to participate in activities.

What you will have an opportunity to do:

SUMMARY

The Maintenance Lead is responsible to assist the Facility Manager in overseeing the daily functions of the Grounds and Maintenance personnel to ensure that all areas of Red Mountain Resort are in excellent guest ready condition. This individual must display strong knowledge of building maintenance, safety practices and motivate and organize the duties of others.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In the absence of the Facilities Manager, delegates the daily tasks of Maintenance Team and Groundskeepers, and is expected to contact third party contractors for repairs such as HVAC, Plumbing, Information Technology, and other systems whose repairs require specific skills.
• Becomes familiar with all resort emergency protocols, and may be called to the resort during an emergency, such as fire, major system failure or evacuation.
• Perform regular inspections of resort buildings and grounds to ensure maintenance guidelines are maintained.
• Inspects work of team members for conformance to standards.
• Computer literate to log necessary repairs in work order system and assigns repairs through our work order system (Landport) When Needed.
• Works with multiple departments to schedule repairs when able to have the least guest and operation impact.
• Provide leadership within the Maintenance Department by working with Facilities Manager. Will work with Facility Manager in developing policies and procedures, coaching, developing and implementing safe work practices.
• Observes team members for proper operation and use of machinery, maintenance equipment, tools, products, and chemicals.
• Is expected to immediately and tactfully correct unsafe behavior or improper use, and report ongoing team member issues to Facility Manager for further disciplinary action.
• Ensures team members are working efficiently, may recommend new methods and tools to Facility Manager
• Assist Facilities Manager with stocking and maintaining inventory to ensure adequate supplies at all times.
• Ensures storage areas are clean, organized and inventoried.
• Attends and participates in company meetings as assigned.
• Participates in continuing education opportunities for personal growth, training and development.

• Demonstrate proficiency in Red Mountain Gold Star Standards.
• Cover shifts as needed.

SKILLS AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• High School diploma and 3 years previous maintenance experience preferred.

• Ability to make decisions and evaluate company wide policies.
• Demonstrated leadership abilities.
• Ability to effectively and tactfully respond to questions from guests, staff and general public.
• Ability to communicate effectively, both in written and oral form.
• Ability to work with and maintain confidential information.
• Ability to interpret, mediate and resolve staff and guest issues.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to successfully pass a background check.
• Must have a clean driving record.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver license required.
• CPR/AED certification required within 60 days from date of hire.
• Background check

PHYSICAL DEMANDS and WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel and reach with hands and arms. The employee must be able to climb or balance, stoop, kneel, crouch, or crawl and smell. Employee must regularly lift and/or move up to 75 pounds, frequently lift and/or move up to 75 pounds and occasionally lift and/or move up to 100 pounds. The employee must be flexible in working evenings, weekends and holidays.

While performing the duties of this job, the employee is exposed to wet and/or humid conditions; outdoor weather conditions; working near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock.

This job description is not intended to be all inclusive. Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of Red Mountain Resort, including those set out in the Team Member Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. Job description and duties are subject to change, modification and addition as deemed necessary by Red Mountain Resort. Red Mountain Resort is an At-will and Equal Employment Opportunity Employer.

What are we looking for?

• Someone with a experience working in a Maintenance role at a hotel or resort
• Someone with knowledge of "household" repairs (carpentry, electrical, plumbing, etc.)
• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who is available to work various shifts to include weekends and holidays
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift up to 50 lbs.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Benchmark Red Mountain Resort