Job Description

The Cedars of Chapel Hill is an upscale retirement community with over 400 Members. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. We deliver high-quality care with a personal touch and encourage our Members to enjoy life to the fullest.

Maintenance & IT Specialist

About the Role:

The Maintenance & IT Specialist is responsible for supporting the overall upkeep, safety, and efficient operation of the physical facility while also providing foundational IT and low-voltage system support to staff and members. This role performs preventive maintenance, routine servicing, seasonal repairs, and minor building, equipment, and plumbing work under the supervision of the Maintenance Manager. The position also assists with maintaining reliable technology, internet, and Wi-Fi services throughout the community.

Essential Duties & Responsibilities

Perform general maintenance tasks, including repairing wall and floor coverings, furniture, fixtures, light plumbing, minor electrical issues, re-keying locks, and basic appliance repairs.


Complete painting, touch-ups, and refurbishing projects as assigned.


Conduct routine preventive maintenance as scheduled and directed by the supervisor


Perform minor building system and equipment repairs


Follow and complete work orders according to priority set by the supervisor.


Assist with snow removal and winter maintenance efforts as needed


Perform routine maintenance on all vehicles when assigned.


Maintain all tools, equipment, and supplies in clean, safe, and proper working condition.


Operate The Cedars' maintenance vehicle and golf carts in a safe and responsible manner.


When qualified, assist the Maintenance Manager and/or perform work on HVAC systems, domestic water systems, refrigeration systems, pumps, motors, fans, electrical systems, and emergency generators.


Install, troubleshoot, and maintain low-voltage systems including door access systems, PERS (Personal Emergency Response Systems), and phone systems.


Provide technical support to staff and members, including assistance with computers, printers, and phone-related issues.


Troubleshoot and resolve audio-visual and internet connectivity issues.


Monitor and maintain members' internet and Wi-Fi infrastructure to ensure reliable, continuous operation.

Qualifications

High school diploma required; technical schooling or a related background preferred. Ability to understand and follow written and verbal instructions in English. Strong communication skills and the ability to interact effectively with staff, members, and vendors. Basic arithmetic ability. General mechanical aptitude and willingness to learn. Experience in maintenance, IT support, or low-voltage systems is a plus

Why Join The Cedars?

EXTRAORDINARY IMPRESSIONS

We strive to show compassion by exercising both empathy and sympathy through all of our customer interactions. We want to grow connections by using resources, knowledge, and compassion to cultivate trusting relationship within a culture of caring to ensure that physical, emotional, spiritual, and psychological needs are met. We work to ensure that our environment is safe, clean, and focused on the customer. We strive to honor our commitment by extending our commitment to our customers beyond departmental expectations by taking an active part in residents' lives, regardless of the need. We value communication and strive to communicate with residents and family members clearly, promptly, and accurately.


We greet residents warmly, by name and with a smile.


We treat everyone with courteous respect.


We strive to anticipate resident's needs and act accordingly.


We listen and respond enthusiastically in a timely manner.


We hold yourself and others accountable.


We make residents feel important.


We embrace and value our differences.


We ask, "Is there anything else I can do for you?"


We maintain high levels of professionalism, both in conduct and appearance, at all times


We pay attention to details.


We believe that our employees are the key to our success, and our benefits package reflects that belief. The Cedars offers team members an excellent work environment, paid time off, and competitive wages. Benefits for full-time employees include fully paid employee life, disability, medical, vision, and dental insurance. Full-time employees also receive 24 days paid time off, 401(k) employer match, employee assistance program, employee referral program, educational assistance and more. Part-time employees earn paid time off on a prorated basis and all employees are eligible for 401(k) and employer match if they work 1,000 hours in a year.


The Cedars of Chapel Hill, is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression, proudly embracing diversity in all of its manifestations.