Job Description

Hi,



Job Title: Mailbox Operations Specialist


Location: Dallas, TX or Atlanta, GA


Duration: 6 months Contract



We have below job opening.


If you are interested and your experience match with job description.


Please send your updated resume....Asap



Expected rate all inc on c2c/1099:


Visa status:


Current Location:


Availability:


Bachelor degree and years of passing :


Master degree and years of passing :



:

Manage the ILEC Meet-Point Mailbox, processing ~400 monthly requests for circuit information between CLLI codes. Respond to customer requests for meet-point information, perform redesigns, and help establish new meet-points. Operate the XML mailbox to process requests for establishing or updating Local Service Request (LSR) XML Gateway connectivity. Create CLEC test and production APPL IDs to facilitate customer order submissions. Coordinate and facilitate calls among test managers, IT, and customers for platform testing, troubleshooting, and migrations. Understand circuit provisioning, CLLI codes, and mailbox operations. Bachelor's degree strongly preferred, or 5-8 years of experience in telecom operations, customer service, or technical support. Strong organizational and multitasking abilities. Familiarity with LSRs, XML gateway interfaces, and wholesale telecom processes. Skilled in technical troubleshooting and customer communication. Ability to manage and prioritize high-volume requests in a fast-paced environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.