Job Description

Hope Home Care Services (www.hopehomecarevt.com)

is an independent non-medical home care agency that provides companion and personal care services to seniors and other adults who require assistance in their homes. Created in 2018, we are a small and intimate team focused on driving growth while maintaining our high quality standards.

We are seeking an experienced LPN or Registered Nurse to become our next Nurse Care Manager

. As a growing company, we are looking for a motivated and dynamic professional to help us continue to exceed our clients' expectations with the highest quality care and superior customer service. This is an exciting opportunity to be a big part of a small team, directly impacting individuals and families in our community. The successful candidate will be compassionate, reliable, personable and capable of performing job duties with minimal supervision.

Schedule & Benefits

This is a full-time role, with the expectation of 40 working hours per week, though days and times may vary according to business needs. Participation in our on-call rotation is required, with a minimum commitment of one weekend per month or equivalent. Work will take place in a combination in our office, out in the field within our service area, and your home or other remote location.

Benefits

Competitive salary commensurate with experience Paid time off (PTO) Small and collaborative administrative team

Job Responsibilities

Primary responsibilities include but are not limited to:

1. New Clients

Scheduling and performing prospective new client assessments Consultative selling to convert leads to clients Writing and maintaining Service Agreements and Care Plans in compliance with state regulations

2. Caregiver Preparedness

Participating in New Caregiver Orientation, including skills evaluation and training Briefing caregivers and facilitating client/caregiver introductions Supervising, supporting and coaching caregivers

3. Quality Assurance

Monitoring shift notes and client conditions Performing supervisory visits and unannounced quality assurance visits to assess quality of care and client satisfaction Tracking and reporting incidents, compliments and complaints

4. Community Relations

Establishing and nurturing relationships with referral sources

Participating in networking events Contributing to marketing efforts Additional responsibilities include providing care coordination for clients enrolled in this standalone service, ensuring regulatory compliance, performing miscellaneous administrative duties and other tasks as assigned.

Ideal candidates will be:

Highly self-aware and adaptable Conscientious, fastidious, accountable Warm, sincere, empathetic, approachable Practical and solution-oriented Able to remain calm in stressful situations

Minimum Requirements

Valid Vermont LPN or Registered Nurse (RN) license Valid driver's license and reliable transportation Excellent communication and interpersonal skills Strong initiative, accountability and service-orientation Proficiency with Microsoft (Word, Excel, PowerPoint) and Google (Gmail, Calendar, Drive) programs
At least 5 years of nursing experience

Preferred Qualifications / Experience

Experience in non-medical home care, home healthcare and / or home hospice strongly preferred Clinical and administrative nursing experience Supervisory experience
If you think you might be our next Nurse Care Manager, please apply now! Thank you for your interest in working with Hope Home Care Services.

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

Mileage reimbursement Paid time off
Work Location: In person