Job Description

Constellation Health Services is hiring for an LPN Intake.

Constellation is committed to treating people like they\'re family and connecting those we serve with the right care for their unique situations. We provide community-based home health, palliative care, hospice, non-medical home care, school-based OT/PT/ABA, and in-home ABA therapy through our broad network of providers. Constellation is a family-owned, family-centered organization that has remained true to our commitment to providing the best patient experience and the highest quality outcomes. We believe this is accomplished by ensuring that everyone we connect with feels valued, trusted, and heard. *Certified as a Great Place to Work For in 2018, 2019, 2020, 2021, 2022 and 2023* One of the Top 25 Places to Work For in Healthcare in the US*

Schedule: Mon-Fri 8:30am-5:00pm

Territory: Massachusetts Office Location Newburyport, MA

Position Summary: The LPN Intake functions under the direction of the Intake Supervisor for the timely and accurate intake of the initial home care or hospice plan of treatment /care referral to the agency from referral sources in compliance with regulatory, quality, industry, and Constellation standards.

Position Requirements:

• Must be a graduate of an accredited LPN program.
• Current LPN license and maintenance of license in the State of Massachusetts.
• Minimum of 2 years clinical nursing experience, home care experience preferred.
• Excellent communication, interpersonal, computer and customer service skills.

• Under the direction of the RN Intake Coordinator, the LPN Intake screens, triages, and processes requests for agency services inclusive of admission criteria, discipline, and programs, utilizing and demonstrating a solid understanding of home care criteria, and payment sources.
• Assesses the appropriateness of each referral according to Agency policies and procedures and in collaboration with the primary physician and referral sources.
• Utilizes all computerized referral source programs and reporting programs timely and effectively.
• Facilitates and ensures quality, coordinated and timely clinical services as the patient moves across the continuum of care.
• Oversees and assists with the coordination of workflow processes as assigned.
• Identifies and communicates priority visit needs and potential high-risk situations to the designated supervisor to facilitate timely and appropriate scheduling of professional and support staff and services.
• Ensures all pertinent data is accurate and complete and utilizes all available information and resources to promote quality care and the achievement of patient goals and outcomes.
• Demonstrates knowledge of home care processes in all communications with referral sources.
• Works collaboratively with scheduling, billing, and quality departments to ensure and facilitate the home care services comply will all regulatory and agency guidelines.
• Communicates effectively with all internal and external contacts utilizing excellent customer service skills.
• May attend appropriate agency and community meetings as assigned and directed.

• Will perform other duties as assigned.

• Very competitive salary
• Generous paid vacation, sick and personal time
• A rich benefits package, including medical, dental, life and long-term disability insurance
• 401(k) plan with company matching options
• Work/Life balance
• Professional liability coverage
• Mileage reimbursement
• Cell phone reimbursement
• Bonus potential
• iPad to record all documentation
• Comprehensive training
• Open communication with supervisors and management
• Company sponsored activities

Constellation Health Services