- a fast-growing, values-driven company with over 20 years of success serving the transportation industry. Headquartered in the scenic Lookout Valley of Chattanooga, TN, and with a state-of-the-art reconditioning center in Greenfield, IN, TEL is more than just an equipment leasing company--we're a trusted partner to transportation professionals across the country.
At TEL, we live by the golden rule: treating others the way we want to be treated. That principle guides our faith-based culture and commitment to world-class customer service. We proudly support both Private Fleets and For-Hire Carriers with top-tier equipment and personalized service that sets us apart.
Join a team that's passionate, innovative, and growing fast. Explore our journey at www.tel360.com and discover how you can be part of something bigger.
Position Purpose:
The
Lot Attendant
plays a key role in delivering exceptional customer service by working closely with the Customer Experience Leader to ensure smooth and efficient yard operations. This position is responsible for supporting all aspects of customer pick-up and delivery, maintaining an organized and safe lot, and assisting with various yard-related tasks to enhance the overall customer experience. .
Position Responsibilities:
Trailers Respond to Greetly notifications when pickup or delivery is complete
Relay information to the Customer Experience Leader when a trailer comes on the yard.
Inspect & park returned trailers and new trailers that are delivered.
Locate trailers using YARD DOG app
Clean out trailer upon delivery prior to assessment
Remove tags on sold trailers.
Marking trailers with customer names, year model, and sold or lease according to fulfillment
Release sold and leased trailers.
When releasing a leased trailer make sure it has a current DOT, tag, and QR code. Also make sure the registration and DOT paperwork are in the document holder.
Assist customers that come in to inspect equipment.
Weighing / Scaling at times.
Install new customer Decals per request
Trucks Respond to Greetly notifications when pickup or delivery is complete
Relay information to the Customer Experience Leader when a trailer comes on the yard.
Inspect trucks that come out of the shops for redo's (TEL and CVEN Trucks)
Locate Trucks using YARD DOG app
Marking trucks with customer names, year model, and sold or lease according to fulfillment.
Release sold and leased trucks.
Transport trucks around the yard when needed.
Assist customers that come in to inspect equipment.
Inspect new equipment upon arrival.
PDI new trucks upon arrival
General
Continuously learn, share, and implement improvements to enhance processes and deliver world-class service and support.
Knowledge, Skills, and Abilities:
Strong working knowledge of Trucks & Trailers.
Familiar with IOS / Apple platform or IPADS
Database experience.
Reliable attendance.
Complete all documents associated with releasing & inspecting equipment.
Positive, high energy and desire to work hard to accomplish goals.
High level of data accuracy.
Strong communication skills.
Networking internally and externally to manage and solve problems.
Be a forward thinker and suggest process improvements.
Effectively manage multiple tasks simultaneously.
Team oriented and able to perform duties with minimal supervision.
Education and Experience:
High School Diploma or equivalent.
CDL experience preferred but not required
Wage
$22 per hour
Benefits:
100% employer paid medical (single and family coverage) premiums through BlueCross BlueShield of TN.
Vision and Dental coverage available
HSA with $800 annual employer contribution
Voluntary Life, Short- and Long-Term Disability
8-week paid family leave
Paid time off
11 Holidays (including birthday and floating holiday)
Paid day off on Veterans Day for Veterans
401(k) with up to 4% employer match
Profit Sharing (some exclusions apply)
Retirement Pay Program
Years of Service Cash Incentive
Education Reimbursement Program
Smart Dollar financial wellness program
Equal Opportunity Employer Statement:
Transport Enterprise Leasing is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable laws. We also proudly support and encourage applications from veterans.
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