Job Description

Overview

We are seeking a detail-oriented and organized individual to join our team. The ideal candidate will play a crucial role in managing inbound and exbound shipments and be the main point of contact for coordination between customers, custom brokers, truckers, and shipping carriers.

Duties

Coordinate shipping and receiving activities, ensuring all shipments are processed accurately and efficiently. Handle day-to-day administrative tasks, including answering phone calls, responding to emails, filing, and maintaining organized records Enter data accurately into internal software systems Prepare, create, and submit necessary documents Troubleshoot and resolve issues efficiently, especially under pressure Provide outstanding support to customers, ensuring a high level of satisfaction Assist in training new staff on shipping procedures and operation.

Skills

Strong communication skills to collaborate effectively with team members. Excellent multitasking abilities and a customer-first mindset Self-motivated with the ability to prioritize tasks and work independently Relevant experience or training is preferred Knowledge of GoFreight Software is a plus Bilingual Preferred (Cantonese and/or Mandarin)
If you are passionate about logistics and have the skills required to excel as a Shipping Coordinator, we invite you to apply for this exciting opportunity. Please join us in delivering exceptional service while contributing to our team's success!

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Work Location: In person