Job Description

Position Summary

The Logistics Order Coordinator supports daily logistics and retail order execution by ensuring accurate order flow, shipment coordination, and system alignment from order receipt through shipment confirmation. This role serves as a key execution link between retail customer portals, internal sales, warehouse, and dispatch teams to ensure timely, accurate, and compliant shipments.

Key Responsibilities

Order & System Coordination

Download, review, and monitor customer orders from retail portals and internal systems Accurately enter and maintain order data within the company's operating system Verify consistency between customer portals, internal records, and shipping documentation Generate manual purchase orders when required due to inventory or allocation changes

Shipment & Logistics Support

Prepare and transmit Advance Ship Notices (ASNs) and shipment confirmations to retail customers Create and distribute daily shipping lists to dispatch and warehouse teams Coordinate with warehouse and dispatch to confirm ship dates, load details, and shipment status Communicate order changes, delays, or exceptions to internal stakeholders in a timely manner

Communication & Documentation

Notify the sales team of scheduled shipments, changes, or customer-driven updates Maintain organized digital records of orders, confirmations, and related communications Support daily and weekly order activity summaries as requested by management

Accuracy & Compliance

Ensure orders and shipments follow customer requirements and internal procedures Identify discrepancies or issues and escalate to appropriate leadership for resolution Support consistency and accuracy across logistics and order execution workflows

Qualifications

High school diploma or equivalent required; associate's degree preferred 1-3 years of experience in logistics coordination, order entry, customer service, or a related role Strong data-entry accuracy and attention to detail Ability to learn and navigate multiple systems and customer portals Clear written and verbal communication skills Bilingual (English/Spanish) preferred but not required

Key Competencies

Accuracy and accountability Time management and prioritization Professional communication Adaptability in a fast-paced environment Team collaboration across departments

Work Environment

On-site office position with daily interaction across sales, warehouse, and dispatch teams Fast-paced logistics environment with time-sensitive deadlines
Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Application Question(s):

This role involves working in multiple systems and customer portals. How comfortable are you learning and using new software tools?
Shift availability:

Day Shift (Required)
Work Location: In person