Job Description

Job title: Lockbox Processor

Location: Nashville, TN, 37214

Duration: 3 Months (temp to hire)

Pay $20/hr.

Temp to hire

PART TIME - Monday's & Tuesday sometimes Fridays if there is a need and maybe more if we have people on vacation

6:00am till completion(maybe 3 or 4)

Summary:

Responsible for processing lockbox accounts by extracting the contents, negotiating the checks and preparing the output according to the customer instructions within the timeframes established. Typically performs basic clerical duties (as above) and/or other clerical duties that require a general knowledge of the department. You will work under direct supervision with limited routine decision- making with guidance from Workflow/Supervisor. You may need to require basic PC skills.

Key Responsibilities (Essential Duties):

Operating mail extraction units, making payment processing decisions based on customer requirements Performing manual and/or automated sorting of work based on client instructions Stage work in an accurate and presentable format for customer capture Presenting "clean" documents for capture Meeting or exceeding department productivity and accuracy standards Cross-train to support all areas of the Lockbox department

Other Responsibilities (Non-Essential Duties):

Various functions within the Lockbox departmentOther modules (RDE, Scanning, Mail Distribution, Validations, etc.)

Education and Experience (Preferred):

High School Diploma or equivalent Prior working experience within a payments/remittance processing environment

Knowledge and Skills (Required):

Basic computer operating knowledge (touch screen, mouse, reboot, etc) Ability to work in a fast-paced deadline driven environment Excellent hand-eye coordination Excellent organizational and time-management skills Basic troubleshooting Good communication skills Customer-focused, with the ability to prioritize tasks Acquired basic skills to perform routine tasks This position requires the employee to stand for extended periods in the mornings, sometimes up to 1 to 2 hours. Additionally, the role requires frequent movement, as the employee will need to get up and down from their seat throughout the day to retrieve printed headers from the printer to place on their work, a task that will be performed several times daily.
Pay: $19.00 - $20.00 per hour

Expected hours: 20 per week

Application Question(s):

PART TIME - Monday's & Tuesday sometimes Fridays if there is a need and maybe more if we have people on vacation
6:00am till completion(maybe 3 or 4)

Experience:

lockbox: 1 year (Required)
Ability to Commute:

Nashville, TN 37214 (Required)
Work Location: In person