Job Description

POSITION SUMMARY

The Transportation Manager will have ownership of all aspects of Harlow's School Bus Service business for the

site. This will include hiring and developing staff, recruiting and retaining drivers, growing the business

aggressively and profitably. Accountable for P&L responsibility and leading revenue growth. With the

guidance of the Director of Operations/ Regional Operations Manager, this person will develop a strategic as

well as a tactical plan to meet growth and profitability objectives.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the

essential functions of this position.

All positions are required to know, understand and follow all corporate guidelines as outlined in the

company handbook.

All positions are required to follow federal, state, local and company safety guidelines and procedures

at all times while working on company premises or doing company business.

All positions will at times be required to perform company related duties beyond the scope of the job

title and description.

Duties and Responsibilities:

Develop business goals and action plan to promote profitable growth. Facilitate actions to improve

performance and drive business transformation.

1. Understand and control cost structure to ensure a high level of profitability. Set measurable goals for

all aspects of running a successful line of business (operations, sales, recruiting, safety).

2. Drive accountability for improvement and positive change based upon business objectives and desire

to grow the l accounts.

3. Ensure an entrepreneurial spirit and high work ethic that emulates throughout the

organization. Ability to demand more than the status quo.

4. Develop a balanced approach that promotes asset utilization, safety, service and driver

success. Mentor others within the organization to promote and pursue a deeper level of

transportation excellence.

5. Coordinates with the Director of Operations on resolving any inspection issues.

6. Collaborates with a variety of personnel from other departments, districts, state agencies, and

organizations relating to pupil transportation.

7. Establishes and maintains positive customer relationships with parents, schools, and departments.

8. Responsible for implementing new methods of managing/dispatching drivers, servicing accounts,

recruiting drivers at the local level and taking full ownership of the marketplace.

9. Work to support the service and growth of new and existing accounts.

10. Establish solid business relationships and maintains open, accurate and timely two-way

communications with drivers and internal associates.

11. Develop a recruiting plan to hire and retain experienced drivers. Execute with the location Recruiter

an advertising and marketing campaign to attract drivers.

12. Responsible to ensure line of business comply with HR requirements (EEOC, Affirmative Action and

other employment rules and regulations).

13. Identify, hire, mentor and develop associates within line of business as well other areas of Harlow's

including operations, driver recruiting, and safety.

14. Responsible for DOT and OSHA compliance for all location(s) within area of operational responsibility.

15. Ensure that all Driver Qualifications on location are meeting FMCSA regulations.

16. Ensure all preventive maintenance is performed.

17. Planning, organizing, assigning, scheduling, and directing the work of others.

18. Encourages professional driver appearance and behavior.

19. Performs other task as assigned by leadership.

POSITION QUALIFICATIONS

Education: Bachelor's Degree in Business or Transportation and/or 5 years of experience in the transportation

industry.

Experience:

Ability to understand and implement P&L, cost control and revenue generation concepts. Excellent problem analysis and critical thinking skills. Ability to lead and develop a high performance environment. Manage and control cost. Proven entrepreneurial drive. Excellent communication and collaboration skills to ensure success

Skills and Abilities Required:

Problem Solving: Demonstrated ability to identify and resolve problems in a timely manner and

appropriately gather and analyze information.

Interpersonal Skills: Ability to maintain confidentiality, be open to innovative ideas, and work

successfully both on an independent basis and on a team. Demonstrated ability to effectively interact

with a wide range of management styles within the Company and build community relationships.

Oral Communication: Ability to organize thoughts and speak persuasively in positive or negative

situations, demonstrate group presentation skills and conduct effective meetings.

Written Communication: Strong writing skills using good spelling, punctuation, grammar; detailoriented in editing written documents; ability to present numerical and statistical data effectively; and

ability to accurately interpret and communicate written information.

Planning and Organizing: Ability to prioritize and plan work activities to ensure the timely completion

of projects and development of realistic action plans.

Quality: Demonstrate accuracy and thoroughness and monitor own work to ensure quality. Adaptability: Able to quickly adapt and respond to a rapidly changing work environment and manage

competing demands in a productive manner.

Dependability: Demonstrated ability to consistently be at work and on time as scheduled, follow

instructions, respond to management direction, and solicit feedback to improve performance.

Experience with Social Media (Facebook, Linked-In, Twitter, etc.) very helpful. Should be honest, assertive and systematic.

The Company has reviewed this job description to ensure that essential functions and basic duties have been

included. It is intended to provide guidelines for job expectations and the employee's ability to perform the

position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities,

skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed

appropriate. This document does not represent a contract of employment, and the Company reserves the

right to change this job description and / or assign tasks for the employee to perform, as the Company may

deem appropriate.