Job Description

The Loan Partner Two ("LP2") is responsible for accurately pre-qualifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline. The LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful. Responsibilities: Prequalify: o Contact all newly received applications within 24 hours of assignment by the LO o Thoroughly review 1003 with the borrower(s) and request necessary documents o Explore all options before turning down a pre-approval request o Keep Realtor partners updated on the progress o Stay up to date on investor guidelines program changes Pre-Approve: o Communicate pre-approval parameters to borrowers o Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum) o Notify the referring Realtor immediately after issuing pre-approval o Expedite rush pre-approval requests o Flag any red flags or potential issues to the LO or Team Captain (if applicable) o Dedicate one hour weekly to pre-approval outreach power hour Pipeline: o Expedite onboarding for newly received contracts o Perform a daily "gauge check" to identify "hot loans" o Attend weekly branch pipeline meetings to track loan milestones o Deliver Tuesday borrower update calls (and Realtors, when needed) o Coordinate closely with loan processing teams o Contact borrowers, attorneys, and realtors 24 hours before contingencies expire o Review Closing Disclosures for accuracy against the Loan Estimates o Conduct pre-closing phone calls (48 hours before closing) o Make congratulatory funding calls to borrowers, Realtors o Provide post-closing/funding support o Be available after hours for urgent questions (via mobile email) o Consistently exceed borrower and referral partner expectations Qualifications: o College degree in finance or banking preferred. High school diploma or equivalent required o Excellent customer service and communication skills and willing to go above and beyond for customers and team o MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred o Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. o Have an NMLS License About Company: LoanDepot is a national company, but at our branch in Snohomish, we're proud to be one of the top 10 mortgage teams in the nation! We are a small group of dedicated professionals who take our work seriously but know how to have fun along the way. We believe in balance: delivering exceptional results for clients while building a team culture that thrives outside the office. Whether we're skydiving, paddleboarding, biking, or just sharing a few laughs, we bring the same energy and commitment to everything we do. If you're looking to join a team that works hard, celebrates success, and makes every day an adventure, you'll fit right in here.

Skills Required