Job Description

Ideal Candidate Join the #2 Purchase Mortgage Team in the United States where ALL LEADS ARE PROVIDED!!! If you love a fast moving pace, are highly motivated and take pride in your work, we want you! Do you love the Loan Officer job but want to work on a team? We are looking for a Loan Officer who is on the front line of the client experience to act as their trusted mortgage advisor, providing highly personalized service and guiding you through every step of the loan process. It\xe2\x80\x99s all designed to exceed the clients\' expectations, guarantee their satisfaction, and earn their trust. The ideal candidate for our Loan Officer role will be the providing individualized support to each client. This person will engage with the client, assess the client\xe2\x80\x99s home ownership goals and appropriate mortgage solution, disclose the loan, and support the client and agents during the journey to home-ownership (or refinance into a better financial solution). Responsibilities:

• The ideal Loan Officer candidate will have the skills needed to interview and ask questions to the client, discovering their home ownership goals and provide them with an appropriate solution.
• Manage files, document receipt tracking, and schedule updates for each client.
• The ideal Loan Officer will provide excellent customer service on inbound and outbound sales calls as well as maintaining a high conversion rate in selling the products.
• Maintain regular communication with clients, real estate agents, and title companies as well as client and agent information in Customer Relationship Management system (CRM).
• Ability to prepare and complete preliminary loan packages for processing.
• Call leads and assess where the client is in their home buying process to ultimately have them fill out an application to start their pre-approval process with our team.
• Leads provided by The Potempa Team.

Qualifications:

• A qualified candidate for our Loan Officer role MUST be proactive, take initiative, be a driving force, have good decision making skills, the willingness to ask questions and make suggestions.
• 2 years of experience being a loan officer assistant, loan originator or loan officer.
• Purchase Experience required, we are a PURCHASE DRIVEN TEAM.
• High level knowledge and understanding of customer service and interpersonal best practices, as well as, professional written and oral skills.
• Organized and extremely responsive towards clients.
• Positive attitude and team player.
• In office position.
• Minimum 50 hours per week.
• Available weekends and after hours for clients making offers or that have questions.

ABOUT THE POTEMPA TEAM + ONETRUST HOME LOANS If you are looking for an organization that has established an outstanding reputation for quality products and services and where you are an important member of a professional team, then The Potempa Team - powered by OneTrust Home Loans may be for you. We are recognized as a Fortune 5000 company offering conventional, FHA, VA, USDA, and jumbo financing, while boasting portfolio, construction, and structure finance lending divisions. Our focus on utilizing the latest technology to streamline the home loan process has made us a leader in our space. We really listen to our clients in order to anticipate their home financing goals and dreams. We\'re mortgage educators and financing strategists, providing detailed information and sound advice on mortgage options and industry trends. We focus our energies on a transparent and open communication loan process to close loans quickly. If our team members are successful, we are successful. Our goal is to provide them with the most current competitive tools and information possible. Team members and management listen, engage, and provide honest feedback to each other. Those who make outstanding contributions are recognized for their outstanding customer service. In order to hire and retain team members who share our values of integrity, transparency, innovation, and greatness, we offer attractive employment packages, a wide range of training opportunities, and an innovative and exciting business culture. Service is our way of life! Job Type: Full-time Pay: $75,000.00 - $300,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Office

Schedule:

• 10 hour shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Phoenix, AZ 85054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Mortgage servicing: 2 years (Preferred)

Work Location: In person

• Health insurance